Asked for a hospital appointment to be expedite to a different hospital with less of a waiting time. Royal stoke is 12 months where cannock is showing 11 weeks. I was told this could not be done. I then rang another local doctors surgery who said it can be done and as a patient I can choose and gave me a list of other hospitals and their waiting times. Since doctor Thomas has left this surgery the service has gone drastically down hill along with staff training. Reception staff stating if I didnt listen she would put the phone down and a doctor stating there is only Stafford and that comes under Stoke-on-Trent so there is nothing I can do!! What a joke totally incompetent from the doctor to receptionist.
Reviews
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Mark Richards ★☆☆☆☆
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Jemma ★★★★★
Could never get an appointment at my old doctors. Moved here and it is excellent. Always get an appointment and the staff are all lovely. Wish I had moved here sooner.
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Nathan ★☆☆☆☆
After finally getting through after calling for an hour I explained on the phone that my 7 year old daughter was poorly and they offered me an appointment 8 days later. Got told if she’s that bad then take her to the walk in………to sit with a poorly child in a 4 hour waiting area. I’m convinced they just leave the phone off the hook. If you’re looking for a doctors then avoid this like the plague! Unhelpful, rude, lack of empathy, unprofessional, the list is endless
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Angela James ★★★★★
Had a mix up with my medication,, Alison on reception sorted it out for me ,,very professional and she was really helpful,,,thank you
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David Little ★★★★★
Nice clean practice, friendly staff good doctors & a great nurse.
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Frederick Lewis ★★★★★
Staff are brilliant and are always very helpful doctors are good
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Ann B ★★★★★
Very friendly and helpful staff
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Whereis Jade (Where's Jade) ★★★★☆
Nice waiting area, drs dont keep you waiting to long and personally fetch you from waiting area.
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FAQs
What is the address of Trentham Mews Medical Centre?
Trentham Mews Medical Centre is located at Trentham Mews, Eastwick Cres, Stoke-on-Trent ST4 8XP, UK
What is the phone number of Trentham Mews Medical Centre?
You can contact Trentham Mews Medical Centre at +44 1782 644815
How can I get to Trentham Mews Medical Centre?
You can find directions to Trentham Mews Medical Centre by following this map link