Vision Express Opticians - Eastleigh

Photos

Reviews

1. Christine Reeves ★★★★★

   All good and timely care given for eye test last week. Comprehensive ecplanation of outcome and brilliant opthalmologist.

   1 month ago
2. Joe ★★★★★

   Staff here are amazing, I was in a rush since I'd misjudged parking times, but the wonderful lady who served me helped me get my glasses picked, fitted and paid for so quickly I avoided a ticket. Thank you :)

   almost 2 months ago
3. Jill Wells ★★★★★

   Very helpful staff and patient awaiting my new glasses they have informed me when they are due to arrive it's nice to be kept informed

   almost 2 months ago

1. deb ward ★★★★★

   All staff were attentive polite and efficient…brilliant service and great glasses ! First time ever there will definitely revisit ! Bought Marvin and he sits by my side to remind me of my lovely visit ❤️

   almost 2 months ago
2. Julian Motatu ★★★★★

   I am recommending this service 100%. They are the kindest and most professional people I've seen. Especially David he is a real gentleman but also Andrea was nice & very helpful. Thank you I will definitely come back.

   almost 8 months ago
3. fightclub ★★★★★

   Excellent customer service, they went out of their way to get my appointment done even though I didn’t bring what I needed. The optician Priyesh is a really nice guy and I had a great experience here

   almost 2 years ago

1. Thomas Doyle ★☆☆☆☆

   So I have long been a customer of vision express but this was my first time using this branch. My glasses where broken, leg having come clean off. I had gone in to discuss options for what I can do. Not expecting the earth. Breaking my glasses is not the fault of the store of course. But I was expecting the same level of excellent service I have previously had at the west quay store. Instead I encountered the rudest member of staff I have ever had the misfortune to come across at any store. My glasses had barely touched the counter when the gentleman aggressively asserted my only option was to buy new frames. What would have been great would have been some effort. Some pride even. It would have been great if gentlemen had taken the type to great me with a warm hello. It would have been lovely if he had taken a second to assure me he knows how annoying my situation is but he would do everything to help me. I would have loved if he could have taken the time to search my profile on the stores system find out details about my glasses find out how old they where. Find out if I had taken out any warranties etc. Instead I was asked “why would I do that?” Maybe an off day for the gentleman. But either way I will be staying away from this store. My glasses a very important to me I have a dreadful prescription and they mean as much to me as any other person who depends on a piece of medical equipment to maintain a basic quality of life.

   almost 3 years ago
2. Hannah Bradley ★★★★★

   great experience with this store, they made me aware of a 50% off sunglasses offer when you sign up for a contact lenses subscription. Steve went out of his way to call up the Portsmouth store to make sure I benefited from the offer, when the Portsmouth store questioned it. Great service, above and beyond.

   almost 3 years ago
3. Inger-Lise Sadler ★★★★★

   5 star staff (especially Andrea)5 star service…my husband having broken his glasses ,courtesy of our puppy , he ordered a new set using same script and was able to return to collect 2 days later. Recommend this store totally

   almost 3 years ago

FAQs