First in the queue at 8:30 35 minutes to put 2 boxes of pills in a brown paper bag... 4 staff hidden behind a partition who occasionally looked to see the queue and serve them. No sense of customer care or service.
I have been waiting half and hour for the pharmacist to try and deal with my prescription. There are 5 (if not more) staff working. They do not seem to care that I am waiting and there are other people in the queue. Rubbish customer care. Really slow service. Staff seem to be just chatting and doing very little. This pharmacy needs a new manager who can encourage more efficiency and better customer service.
I really thought that one the Winnersh pharmacy reopened that things would get better at woosehill but no. I just went to get my medication, I was waiting along time before a man came back to me and said it’s not ready come back at 5 or tomorrow, I asked when it came over from the doctors he said yesterday morning, I don’t get why it takes so long to do anyone prescriptions, the shelves were empty and staff just standing around laughing about loosing staff. So if I went to the doctors and they sent over a prescription would I have to wait 3 days for it ? Also just had cancer treatment not feeling great so really not happy that it wasn’t ready or at least told to wait 10 mins as always.
Very slow and inefficient service. I'm a patient and understanding person but two separate visits over two days and a total in-store waiting time of well over an hour for a single repeat prescription is ridiculous.
Slowest staff in the world, genuinely seems like they don't care that over 10 people are in the queue. Just plodding about and making no effort to serve people quickly. I had to leave and come back an hour later, the queue was still huge and it took 30 minutes to be served. There were elderly people in the queue having to stand for all this time. There are signs excusing the delay due to holiday and staff illness that have been up for weeks if not months. Absolutely appalling
Special mention to Zoe who I always find so helpful and efficient, she helps in the creation of a real community pharmacy. Sure sometimes there is a bit of a wait but the service makes up for this
So delighted thank you Pauline for your excellent service and being able to source my prescription (which has been out of stock for months by the way)Thank you to the team at Morrisons for always being so kind
Always so helpful. Happy to call you when your prescription arrives and let you know it’s ready to collect, prompt ordering of my baby’s prescription formula which they always manage to get in that day. Just generally happy to be helpful
Amazing care & compassion. Nothing is too much trouble. If the staff can help they will. Pauline is so helpful.
Morrisons Pharmacy is located at Woosehill Shopping Centre, Wokingham RG41 3SW, UK
You can find directions to Morrisons Pharmacy by following this map link