Specsavers Opticians and Audiologists - Nantwich

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Reviews

1. Ron Ries ★★★★★

   I always choose to return to Specsavers because their commitment to exceptional customer service is unmatched. The staff are professional, attentive, and genuinely take the time to understand your needs. They treat every customer with care and respect, making you feel valued as a person, not just another appointment. I wholeheartedly recommend the Nantwich branch to anyone looking for a truly outstanding experience.

   1 month ago
2. Gillian Robson ★★★★★

   venience: It was a well organised, structured process to get my eyes tested and new glasses ordered. Every member of staff was personable and professional. I valued the expertise of the optician, who guided me through my eye test. On that particular day, a Saturday, the branch was 4 staff down and you could tell all the staff were working hard to keep patients flowing. I picked my glasses up and I’m very pleased with them. I’d highly recommend this branch.

   almost 2 months ago
3. Shirley Ferris ★★★★★

   Great choice of appointment times. Friendly, knowledgeable staff. Was totally comfortable throughout my appointment. Looking forward to returning for my lenses trial.

   almost 2 months ago

1. Adrian Coleman ★★★★★

   The appointment was easy to book online and text and email reminders sent. The eye test was thorough and I felt everyone I dealt with was very knowledgeable and explained everything. Glasses were buy one get one free, so got a pair of sunglasses to go with my regular glasses.

   almost 3 months ago
2. Yvonne Taylor ★★★★★

   Thoroughly recommend Specsavers Nantwich for the best eye testing, sight care and choice of frames and lenses. Brilliant friendly staff clearly highly trained because of the knowledge shown and awareness of customer needs. Never experienced customer focus like this anywhere. A busy store with no signs of stress or panic in evidence says it all. Thanks everyone.

   almost 6 months ago
3. H IH ★☆☆☆☆

   Very rushed and far too busy to cope professionally. Stressful visit will go elsewhere.

   almost 2 years ago

1. S Victoria ★☆☆☆☆

   Not good at all, will not be using here again. The eye test gentlement on the 1st stage was so unprofessional, maybe new, but definately not suited to customer service. He didn,t position the machine correctly and I leaned so far forward to reach it, it hurt my back and was ridiculously uncomfortable to tests elsewhere and he needed to wake up no go in him, think it's how he is 7 days a week, cant see him improving, wrong career. Caotic. Disorganised. Prescription glasses made wrong. So much inconvenience and myther on their computers. Bad experience all round.

   almost 2 years ago
2. Cheshire Cheshire ★☆☆☆☆

   Made a new Distance pair of glasses instead of Reading glasses, so I now have 2 Distance the same instead of 1 of each. So another week to wait to get corrected from an error from the 1st problem being corrected. So 3 weeks of inconvenience. Not very happy at all. A Saturday appointment all for nothing and inconvenience.1st visit eye test.2nd visit collect glasses.3rd visit take back due to being advised not to choose what I did but went back to have what I did want.4th visit collect but wrong prescription made distance instead of reading.5th visit take back mistake they made.6th visit collect correct reading glasses! No apology 4th or 5th visit.

   almost 2 years ago
3. Sue Daly ★★★★★

   Service at Specsavers is always first class . The staff are friendly yet professional and extremely helpful. I am very happy with my glasses. They just required a slight adjustment which was carried out quickly when I returned with no appointment needed.

   almost 3 years ago

1. Heather NL ★★★★★

   Lovely lady did the eye test. All my old specs repaired as my vision hasn't altered much and a new pair of dark glasses purchased for driving in the sun. Not much sun since so they've not really been tested but I have every faith that they will be fine, if not Specsave will sort it for me. They are so good

   almost 3 years ago

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