Charters Estate Agents Bishops Waltham Real Estate Agent in Southampton, Bishop's Waltham

Reviews

1. Ellen Anderson ★★☆☆☆

   Initial contact with Charters was very good and professional. The staff who conducted viewings were polite and communicative. However, at times I was asked to do my own viewings because they were too busy. Once the house was sold, communication became poor, and I felt that the buyer was given more priority than us. We purchased through Charters too, and I found a senior member in the branch to be rude, which made me feel uncomfortable. On completion, there was no excitement, congratulations, or even a small token of appreciation for selling and buying through them. I know other estate agents often provide flowers or a small gift. There was also no communication post-sale, not even a receipt of payment for their fee or any acknowledgment of gratitude. Honestly, they took £13,000 for very little work. I don’t like how you deal with so many different people there, I’d prefer to stick with one agent throughout the whole process. Would I recommend them? Sadly, no. However, As I say, the chaps that did the viewings were a pleasure to deal with.

   almost 8 months ago
2. Sam Dockerill ★★★★★

   Stephen Henry was a complete star throughout the whole process. He is the stand-out team member as far as we are concerned. He absolutely smashed the continuity and all the behind-the-scenes chasing. We have bought and sold more times than we care to remember, but Stephen made this move so much easier. He was completely on the ball and always cheerful, polite and very practical in all our conversations. THANK YOU.

   almost 9 months ago
3. Anna Allison ★★★☆☆

   Be careful when viewing houses with Charters. The estate agents will just lie and make things up. It was quite an experience talking to the seller and realising quite how many lies the estate agent had told. Probably the most annoying is that I was told the floor was engineered wood - it's actually vinyl. He also told me that the sellers would move as soon as the house sale went through - this was untrue. The sellers had stipulated that they would not move until the school holidays. The seller was surprised I didn't already know this.

   almost 10 months ago

1. Jono Everett ★★★★★

   After a not so positive spell with another agent we switched to Charters and within days we had multiple viewings and offers. They marketed the house in a way that really emphasised the highlights and we were very impressed with their communication throughout!

   almost 10 months ago
2. Sevi Severgnini ★★★★★

   Charters Bishops Waltham were excellent and very easy to deal with, both for helping us to find properties to view as well as helping us through the process of purchasing one. Rebecca Oglesby in particular took great care of us and I would highly recommend reaching out to Charters Bishops Waltham.

   almost 3 years ago
3. Emma Collins ★★★★★

   Excellent service from Charters, from Jasper who we saw first through to Nathan and also Gemma who worked tirelessly throughout the process and was speaking to us daily in order to see it through to completion. We had 3 viewers lined up before the house was even marketed online and sold to one of those in the first week! Wouldn't hesitate to use them again or recommend them.

   almost 3 years ago

1. Kerry S. ★★★★★

   Rebecca has been a superstar! She has gone out of her way to try and find us a new home, taking the time to understand what we were looking for and keeping in regular contact with us. We felt like we were her only clients. She's a true asset to Charters Bishops Waltham.

   almost 3 years ago
2. Richard Marlin ★★★★★

   I have been extremely impressed by Charters in Bishops Waltham, from the initial request for a viewing on a property they were marketing, dealing with Nathan. We had our offer accepted and the process was then handed over to their sales progressor, Stephen. Stephen has been fantastic from start to finish, with timely updates and using his expertise, to exchange and completion next week. Thank you to all the Charters team in Bishops Waltham; you have been amazing!

   almost 3 years ago
3. Katherine Wagg ★★★★★

   Nathan in the Bishop's Waltham office was so helpful. He really listened to what we wanted and showed us some great houses. He was excellent at keeping in touch with us on a very regular basis and was always happy to answer any questions for us.

   almost 3 years ago

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