Honestly the worst company I have ever worked with, appauling customer services, broken systems. And they make it almost impossible to speak to a human. Incredibly fustrating! I have been trying to book a customer shipment for two weeks now and am still no closer. If the customer didnt require us to use fedex I would have walked away after the first day of wasted time. I have worked with many different couriers over the years and Fexex really come out on top for wasting my time and not getting the job done.
Reviews
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Josh Reid ★☆☆☆☆
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Willo the Wisp ★☆☆☆☆
FEDEX nationally! Shocking service: Constantly chasing money already paid, customer service non existent and if you can get someone they're not able to share contact details or escalate. I was told by a staff member "vote with your feet and don't use us". Says it all!!
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Remigiusz Zgrych ★☆☆☆☆
Absolutely useless shipping company. Must be the worst one in the country. There is no customer service at all, parcels are always late and tracking is absolute rubbish with made up information. They require you to sit at your home for days just to receive your parcel because you never know when it might arrive and they won’t leave it in a safe place.
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Oliver Wild ★☆☆☆☆
I can only assume that if Fedex have a corporate manifesto it is to be worse than Hermes/Evri. Utterly useless company, won't leave parcels unless someone is in to sign, almost impossible to rearrange delivery, don't leave slips, have the most awkward portal you could imagine. Why do companies insist on using this utter shower. On ringing the helpline I got a member of staff who was no use whatsoever, couldnt find the delivery, said I need to wait for the next attempted redelivery "tomorrow", when asked will they definitely redeliver tomorrow "they might". Not allowed to transfer to a supervisor or manager or complaints department. Every time.
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colin parry ★☆☆☆☆
can't speak to them just a recorded message,do not answer emails.wrong address twice.DO NOT USE IF YOU HAVE A CHOICE.
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AMERICAN BULLY REX ★☆☆☆☆
For two days now I'm trying to get my parcels. They tried to deliver while I was at work, website is useless and they're closed during the weekend. I will make sure I will not use their services again.
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Weronika Olszewska ★☆☆☆☆
Paid extra for international priority shipping(1-2 working days). One week after still don't have a proper information when can I collect my parcel. Tracking system isn't helpfull at all.
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Maciej Sawicki ★☆☆☆☆
If you would like to leave Fedex parcel with them you have to pay extra £2.50 to mailboxes etc.
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FAQs
What is the address of Fedex?
Fedex is located at 20 St Loyes St, Bedford MK40 1ZL, UK
What is the phone number of Fedex?
You can contact Fedex at +44 345 607 0809
How can I get to Fedex?
You can find directions to Fedex by following this map link