I went for a tour at this nursery. My daughter (2 years old) loved it, she ran off from me the moment we got there to throw herself in and play with toys, however children were snatching things from her, while staff were watching, and no one said anything. We proceeded into their garden area, where she began playing and running around, she sat down with 2 little boys and started playing with them, one of the little boys snatched the toy out of her hand and very aggressively and loudly screamed at her to ‘GET OFF’ and proceeded to push her, to which none of the 5 staff members in the garden did anything about. We came to the end of the tour which is where they proceeded to tell me that even with 15 hours free funding a week, I would be required to pay £700+ a month for my daughter to attend 5 hours a day, 3 days a week (which works out 15 hours a week) which had never previously been mentioned and I’ve never heard of a nursery charging such extortionate prices. I feel as though this is something that could’ve been mentioned over the phone rather than wasting mine and my child’s time, along with the disrespectful experience she had while innocently playing.
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Reviews
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Summer ★☆☆☆☆
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Steven Galvin ★★★★★
Our family has known the team at Bright Horizons since our eldest started there in 2018. He spent three very happy years there and his development through the wide range of activities that the kids participate in daily was nothing short of astounding. Our second child is currently attending there and his development is progressing the same as his older brother's did. Our youngest starts after the summer. It was difficult back in 2018 to choose a nursery as there were a lot of choices and as new parents we were obviously apprehensive but within a very short space of time we realised we had made the right decision as each and every member of staff are very professional and hard working but also show a very genuine affection and interest in the children's wellbeing. We wouldn't hesitate in recommending Bright Horizons and will always be grateful to them for the peace of mind they gave us and the great care they took (and continue to take) of our children.
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Fraedan Mastrantonio ★★★★★
Our experience here has been great from day one. Staff is amazing, incredibly kind and understanding and super LGBTQ+ friendly (no issues accommodating our needs as a family with a non-binary member). My child is simply so happy to go, which is such a great feeling. Communication is always easy, and we really feel supported as parents. The nursery is also lovely. They do so much in terms of different activities and events, the staff is so creative and gives the children so many creative inputs :) I would recommend Bright horizons to anyone.
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Nandaja Jaireth ★★★★★
Absolutely amazing and dedicated staff! They are so caring towards the children of all age and they help beautifully with their transitions from each room to next. They even provided us with a transition bag for our daughter when we were expecting our second baby, to prepare her with the new baby. They keep the children busy with age appropriate activities. The food provided is really good. Would highly recommend them.
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Carla Pueyo Lloret ★★★★★
Staff are very nice, professional and dedicated
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Emilio Alberto ★★★★★
Probably the best nursery I could find at the time. Very friendly and patience staff, plenty of empathy. Highly recommended and quite handy if you work in Town.
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Monika Ruszala ★★★★★
This is the most fantastic, well organised, well run and friendly nursery I've ever come across and I am delighted that another of my son will be starting soon.All the staff are extremely helpful and approachable and have always been willing to discuss any concerns in a kind, caring manner. In summary Teddies Nursery is an amazing.
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Claire Farmer ★★★★★
This is not my impression, as have worked in this environment for 7 years and my little girl now attends this setting. Staff are always welcoming and management team is amazing and will support you with any situation. The rooms are bright and presented nicely and welcoming.
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nan li ★☆☆☆☆
Visited this nursery once, the rooms are quite small and dark. The stairs are steep even difficult for adults to use. The manager is unwelcome and impatient. She said children over three years are on upstairs and need to be well trained to use toilet and not allowed to use nappies.
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FAQs
What is the address of Bright Horizons Southampton Day Nursery and Preschool?
Bright Horizons Southampton Day Nursery and Preschool is located at 7-9 Roberts Rd, Southampton SO15 5DF, UK
What is the phone number of Bright Horizons Southampton Day Nursery and Preschool?
You can contact Bright Horizons Southampton Day Nursery and Preschool at +44 23 8214 8020
How can I get to Bright Horizons Southampton Day Nursery and Preschool?
You can find directions to Bright Horizons Southampton Day Nursery and Preschool by following this map link