Evri ParcelShop Reading

Reviews

1. NepRo ★☆☆☆☆

   I had a terrible experience at this Londis. The staff were rude, unhelpful, and seemed unsure of how to use their own parcel system. When I went to collect my parcel, they actually had it in their hands and even scanned my QR code, but it was clear they didn’t know how to operate the machine properly. Instead of trying to figure it out, they blamed me and insisted the QR code was wrong. I found this very frustrating — it didn’t make sense to me that Royal Mail or Evri would send an incorrect code. It felt like the staff member was trying to avoid dealing with the issue, and at one point he even suggested I should call customer service and claim there was no parcel, despite the fact that it was right there. The whole situation made me feel very uneasy and gave the impression that something wasn’t right. After I became understandably agitated, the staff member finally managed to scan the code properly and suddenly the parcel “worked” and he handed it over. The way it was handled felt extremely unprofessional, and I genuinely don’t understand how someone with that attitude and lack of training is working in customer service. I definitely won’t be trusting this location with parcels again

   almost 8 months ago
2. Galactic Tramp ★☆☆☆☆

   Avoid !! Every Evri parcel we shipped from this place was delivered damaged despite very firm packaging. We ship every day lots of parcels and all of them been delivered in mint condition. Since we started to ship from this place, every parcel gets delivered squashed so it is obvious either driver or owners of this place are deliberately damaging parcels here. We are definitely reporting this place to Evri to do more investigation on this

   1 year ago
3. john martin ★☆☆☆☆

   Just started taking Evri parcels there all 5 bent lps damaged its the shop or the courier deliberately doung it Avoid.

   1 year ago

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