Swinton Dunstable

Reviews

1. Peter Richardson ★☆☆☆☆

   I changed my vehicle, the same make merely a newer model. For this Swinton hiked up the premium by over 50% for the remaining four months of the policy. When I tried to put my personal plate on the new car, they wanted an extra £35. This is complete highway robbery and as such I have deleted auto renew. I will never use this company again for any insurance products or recommend Swinton as a good and reputable insurance company to anyone.

   almost 2 years ago
2. Mark A. Cooper ★☆☆☆☆

   Not a great experience. 37 minutes on phone to try and insure my new car, they quoted 200% more than before. (It should have been a simple task of taking the new vehicle details they asked for a new premium of £542). I went to Go compare and was quoted £178 for like for like. Then as I needed to cancel my old policy that still had 5 months left, they charged me £50 to cancel the old policy.

   almost 2 years ago
3. Shannon Oreilly ★☆☆☆☆

   Would give 0 if I could! Car was stolen, contacted them same day gave them crime number, gave them new email for the 5th time as they won't update it. 7 days later I got the car written off and insurance paid out. They've contacted me a month later and tried to charge for policy cancellation. This is nowhere near the renewal date. And they still don't have the correct email address. Gave them new email AGAIN. Informed them I will not be paying the cancellation charge as I followed all the correct steps. And they are incapable of doing their due diligence.

   almost 2 years ago

1. Top 10 Central ★☆☆☆☆

   Absolutely disgraceful service, would leave 0 star. Car was stolen, reported it, updated them, waited for a call back with next steps but had to chase them to then be told a claim wasn’t made. Dealing with both Swinton and eridge is a nightmare. Paying a fortune for fully comp, and still don’t get the included courtesy car. Everything phone call I make then gets passed to at least 3 people, with the last one always pretending they can’t hear me so they hang up. Thought it was a trusted and reputable company, clearly not. AVOID

   almost 3 years ago
2. JAMIE J ★☆☆☆☆

   DO NOT USE ... CUSTOMER SERVICE IS DISGUSTING CALLED TO CANCEL AND THEY WASTE YOUR TIME I SAID CANCEL PUTTING ME ON HOLD FOR 2 HOURS WONT CHANGE MY MIND ..AND AFTER ANOTHER 4 HOUR CALL WHERE U TRIED TO CANCEL WHEN I HAD AN ACCIDENT... SCUMBAGS!

   almost 3 years ago
3. sean cooper ★☆☆☆☆

   I purchased a policy for my motorcycle for close to £100. Then I had to cancel the policy one month in. The fee they feel is fair to perform this cancellation is £70. If an insurance company values the financial risk I pose on them for a year of motorcycling at £100. I can't see how a 10 minute phone call to cancel costs £70. Companies like swinton are the reason why the insurance industry has the reputation it has.

   almost 3 years ago

1. m w ★☆☆☆☆

   Do not use this company! I had a non fault claim that was handled appallingly by their claims dept Kindertons who were totally unprofessional and the whole experience was a nightmare. I requested a feedback form but never received it, hence my review now. I would never use Swinton again so be warned.

   almost 4 years ago
2. Jacqueline Bailey ★☆☆☆☆

   I just recently got my car insurance with Swinton. A few months later I changed my car and they stung me with a £300 premium to pay. I was not happy!!! I then try to cancel as this was too much money. They charged me £80 to cancel. I will never use this company ever again.

   almost 4 years ago

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