British Friendly Society Ltd Insurance Agency in Bedford

Reviews

1. Rick Ackers ★☆☆☆☆

   PLEASE AVOID will make every excuse possible not to pay you, leave you without money for months and months, stroll through every bit of your medical history They will delay your claim and keep collecting premiums, this company should be done for fraud Iv paid for years, off because of tablets which stop me from doing my job (medical can’t obtain) They ask for proof send them a doctors note with all specialist i have privately paid to see to get me back to work quicker Send them email after email to ask them for a update, 4 months later still assessing the doctors medical records for previous history, while they continue to collect payments Iv worked 20 years and never had a day off now I need it they make every excuse possible and failing that they ignore you Please please don’t use

   almost 9 months ago
2. Thomas Cwik ★☆☆☆☆

   I have lived and worked in the UK for 20 years and have had various insurance policies, both corporate and personal. I have never dealt with such an incompetent insurance company, who only know how to collect benefits but if you have a problem they will do everything they can to paint you as a fraud and not pay benefits. You would be better off putting that money into a savings account than paying for a policy unless you are a lawyer and have a better argument than the average person. I gave up and reported it to my insurance agent, but they also ignored her and did not respond to emails for two weeks. It's a long story. As someone who has worked well over 40 hours a week my entire life, I would like other people like me to avoid similar problems and think twice about purchasing insurance from this company.

   1 year ago
3. enzzo2233 ★☆☆☆☆

   If you enjoy wasting time and money, British Friendly is the right place for you. While handling my case, they asked me to change the terms of our agreement. When I asked them to point out the provisions in our existing agreement that allowed for this, they began ignoring me, and as a result, the benefit I had been paying for became impossible to claim. The conditions in the agreement allowed me to use the insurance after the first week, but it wasn't until a week later that I received the form to file the claim. I completed the claim in about two days, and my sick note from the doctor is expiring this coming Sunday ( after 1 month), but I still haven't received any money. Special thanks to the "career climber" and the claims manager. I have no money and neither the health to deal with people at this level.

   1 year ago

1. Jms Darkbrown ★☆☆☆☆

   This company is directed by cruel, inhuman, bad & fraud people. I have ongoing claim with them. I am injured and still not able to work. They have discontinued to make payment when I am living injured and have no any source of earning. They say income protection insurance, but they are not the income protection insurance on reality. The worse news is they are trying to get advantage of my ' Personal injury ' claim by forcing me to give details of my injury claim. They are not only stopping making payments but also trying to get advantage of ongoing claim with my future personal injury claim. But I am going to be homeless now because of this British friendly people. This type of fraud company must be seized by government, otherwise we need to live in hell. They keep cruel and rude staff like 'Colin Upton' who talks rudely on telephone conversations when I am sick and living injured. The staff doesn't have any friendliness. They don't have any humanity. They say they will pay less than half payment in the end but also forget to make payments on expected timetable. They forcefully stop the claim. They only say income protection, but they are different when we are injured and living with disabilities. They even don't make payment more than 11months although I have income protection insurance for 2yrs with them. I suggest this British friendly to change the name ASAP because this word is insulting the value of friendly British Citizen. I can see frequent one star reviews on here since last few months time. This company must be blacklisted by government. This company does not have any basic standards.

   almost 2 years ago
2. Mike Hogan ★☆☆☆☆

   Avoid !! My experience so far with British friendly has been a very poor one. I have a claim that has been ongoing since October. It is now February and they have finally gotten round to sorting my claim out. After all of this time they have stated that I am not eligible. I have been bed bound with a herniated disc for 2 months, ringing back and forth between British friendly and my doctors asking what the hold up is. Now after months of waiting I am not eligible. I was relying on the policy so much. I’ve used up my credit card and have not choice but to attempt being back at work even though I’m still injured and sore. This whole ordeal has affected my mental health so badly. If you are self employed, I advise looking elsewhere

   almost 2 years ago
3. Hannah Ansell ★☆☆☆☆

   Avoid by all costs. They change the goalposts and don’t pay out. Two attempts to claim in different years and both declined. Definitely not worth the monthly payments! Wasted four years of money for nothing. Very disappointed!

   almost 3 years ago

1. Fiona Partridge ★★★★★

   British Friendly have been amazing throughout my claim for illness cover. They have been considerate, compassionate, understanding, thoughtful, concise and to the point. Every step of my claim was explain thoroughly before commencement of the claim. Throughout the claim they have kept in contact, and always with a compassionate and professional manner. I highly recommend British Friendly to anyone who is considering looking into additional insurance cover. They have been fantastic, and I’m very grateful.

   almost 3 years ago
2. Gabrielle Redford ★★★★☆

   Was a great place to be when I had to be self-employed. At the time also was the only company willing to give me as a single woman, a mortgage and it was the lowest cost on the market at the time. Never had to claim sickness insurance so can't speak for that side of it. Now, though I take advantage of the health checks and other recently added benefits. The loan service is useful and very cometitive. May only criticism is the time it takes to get it organised. I have been a member for over 40 years so they must be doing something right.

   almost 3 years ago
3. Justyna Sikora ★★★★★

   I did not have a problem with my claim. I get my Income Protection Cover very fast. I get quick responses via email. The agents of the British Friendly Society are very friendly and helpful. Thank you

   almost 3 years ago

1. PAULINA Niedzwiecka ★☆☆☆☆

   I was on sick note for 5.5 months due to my health condition. I just came back to work and I wanted to make a claim.( I wait for my payslips to show insurance how much money I loose ) .Of course, they do not want to see him because I was supposed to report it in the first 14 days from the 1st day of my sick note.Nobody informed me about it.I Loose a lot of money to private treatment,loose money at work and nobody wanna help me .Just great !!!

   almost 3 years ago

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