Superdrug Pharmacy

Reviews

1. Jasmine ★☆☆☆☆

   Overcharged for a second time. I was buying skincare products that I was desperate for - they were already pricey, but one went from £10 to £17.50! If I hadn’t kept the receipt, I’d have to just suck it up. I won’t be going back to any Superdrug from now on. Like another reviewer, I ended up going to Boots. Customer service could have been better, customers should be greeted at the till as a bare minimum.

   almost 2 months ago
2. Lesley sherwood ★☆☆☆☆

   Really awful customer service today from a girl that ignored us when customers were waiting to pay! She carried on doing what she was doing even though she knew we were there & i had to ask to if we could pay - she gave me the filthiest look and served without saying one word - awful. Really rude young girl - disappointing.

   almost 2 months ago
3. Sue Seear ★★☆☆☆

   Rude manager who made me feel as though I was being a nuisance as could not open my app to obtain the offer. When I asked for refund he seemed put out and questioning why I wanted to do this and seemed amazed i was not happy to pay full price. Very patronising plus shop was absolutely freezing! Not great experience.

   almost 10 months ago

1. Penny ★☆☆☆☆

   I visited my local Superdrug store today in Fleet and was physically taken aback when I entered the store at how cold it was. A very obvious issue with the heating and the poor staff working in the store, looked so deflated with the whole situation. Everything on the shelves was cold to the touch so this must have been going on for a while already. The air temperature was colder than the outside fresh air - it wasn’t exact warm today either. When the high-street is dying; Superdrug must be under pressure from competition across all channels, you really must do better not only for your customers but even more so for your lovely staff. Please can I have a have some reassurance that this is being dealt with? The staff had no idea when it would be resolved - a little compensation for them in recognition of their understating and graciousness with their customer would also go a long way.

   almost 11 months ago
2. Jaz Seda ★★★★★

   Great service @ pharmacy To address the review below about the pharmacy not having stock, this isn’t their fault at all. As someone who works in this field, there is a National shortage of medications. Maybe brexit is to blame? This is not the fault of pharmacies as they do not make the drugs neither can they produce them out of thin air if there is a National supply problem. You should Chanel this frustration to your local MP so this issue has any hope of being raised as it’s affecting every pharmacy.

   1 year ago

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