I normally don’t leave reviews, but I think this feedback is important for other customers. I recently needed an urgent repeat medication. My GP informed me that the prescription had already been collected by the pharmacy driver, so I called the pharmacy to check if it was ready. I was told over the phone that it wasn’t there yet and that nothing could be done, and I should “come later,” even though I explained that I work far away and was running out of essential medication. There was no attempt to check alternative solutions or offer clear guidance, and the communication felt dismissive rather than supportive. When I went in person later, the interaction became even more stressful, with raised voices from a staff member and no acknowledgment of the situation or accountability. I only wanted help understanding the process and how to avoid this happening again. A simple, calm explanation would have gone a long way. Instead, I left feeling unheard and upset, despite trying to remain polite and constructive. I hope the team can improve communication and patient support, especially for situations involving essential medication.
Photos
Reviews
-
Tamara Gromova ★☆☆☆☆
-
Kim Ashman ★★★★★
Just wanted to thank the staff for the great service! They were able to help me out and answer my medicine questions. Most appreciated, Maeve and team!
-
Louise Thomson ★★★★★
I’ve always found the staff to be most helpful and knowledgeable. If they haven’t had one of my medications in stock it’s normally there the very next day. The staff have gone above and beyond to fix issues caused by the doctors, and have picked up when the surgery has sent antibiotics I’m allergic to! All in all a wee gem of a pharmacy with polite, friendly, and professional staff.
-
Sara Valo ★★★★★
Fabulous service, understanding and compassionate staff who do everything they can for you
-
Emma “LemonFozz666” Noble ★★★★★
Fabulous staff today that catered to my almost 3 year olds needs to get medicine for his toy doggy. Thanks for such a loving gesture ❤️
-
Pamela Higgins ★★★★★
Staff always friendly and very helpful!
-
kelly Yu ★☆☆☆☆
It is horrible prescription service. The young lady pharmacist work at prescription is Non-professional and impatience. Never go clear pharmacy again.
-
Euan Kirkwood ★★★★★
Good friendly staff and alway very quick with any queries u may have
-
Megan Warren ★★★★★
My go to pharmacy. Always cheerful and helpful. If they don't have the script in they order it and let you know and offer a prescription pick up service. They have a good selection of goods too.
-
James Kennedy ★★★★☆
A good selection of everything you might need for the body
New Review
FAQs
What is the address of Clear Pharmacy Aberdeen?
Clear Pharmacy Aberdeen is located at 3 Alford Pl, Aberdeen AB10 1YD, UK
What is the phone number of Clear Pharmacy Aberdeen?
You can contact Clear Pharmacy Aberdeen at +44 1224 646325
How can I get to Clear Pharmacy Aberdeen?
You can find directions to Clear Pharmacy Aberdeen by following this map link