Tesco Pharmacy Stoke-on-Trent

Reviews

1. Oshan Gamage ★☆☆☆☆

   Hope the Store manager sees this review too. I came to pharmacy at 09:05, Monday 06/10/2025. Was told that there is a delay progressing prescriptions. I said the GP sent it on Friday, she said some of the Friday's are not ready, without even checking it. This is not the 1st time as I ve been given various excuses before. This pharmacy used to be really good, however, gone down the drain recently. The female advisor took my number and said, will send you a notification. Its 16:56, no SMS yet. I am on repeat prescriptions and do come to pharmacy quite a lot, can clearly see a big difference between whos behind the counter and what level of service I get. Hopefully the management will read this and do something to improve service in Pharmacy.

   almost 9 months ago
2. Tomo Lovell ★★★★★

   Huge thank you to Thomas and his team for going massively above and beyond to get a hold of a very rare medicine for me and keeping us updated through the whole polava

   almost 10 months ago
3. Ann Marsh ★☆☆☆☆

   Tried numerous times to call to check if received prescription is there - staff are happy to cut the call off but can’t be bothered to answer the call - very poor service.

   1 year ago

1. Mark Hobbs ★☆☆☆☆

   Really poor service. Needed some medication for my father in law as it had run out while he was staying with us. Made me arrange it through 111 and then when I went to collect it gave me a grilling about why it was needed and how many tablets required and made me wait 15 minutes to issue them even though there was no queue!

   1 year ago
2. David Skylark ★☆☆☆☆

   No point having a pharmacy in the store they never have anything in, may as well use the space for extra tomato . . .

   almost 3 years ago
3. Gary Evans ★☆☆☆☆

   Rude unhelpful assistant in pharmacy....female blonde hair middle aged. Could not be bothered to try and help..I managed to walk away without being rude but never again in tesco....

   almost 3 years ago

1. David Little ★★☆☆☆

   This pharmacy used to be great, friendly staff always try their best to help but over the last few months it's gone down bank fast to the point where they send you a text to say your prescription is ready for collection you get there and it's not in stock !.

   almost 3 years ago
2. Ellie R ★☆☆☆☆

   I went in for a certain thing that women require and was dealt by a young woman of whom made it clear to me that she does not believe in what I requested and that her religion states it is wrong, she then went on to vigorously question why I wanted to choose what I did and that it was wrong in her eyes. From there on, the whole process was uncomfortable and she tried her best to make me feel awful. From the way she spoke to me, the words she kept saying, her actions and her god awful stare whilst I insisted that I wanted what I wanted and that it was non of her business what I choose for my body. She was extremely unprofessional and down right disrespectful. You should not have someone working in a health care sector if they are not going to provide certain things without issue. This lady was out of order and should be ashamed of herself.

   almost 3 years ago
3. Amelia Filip-Iliuta ★★☆☆☆

   Hello everyone! In the morning, at the opening time, I was to the Pharmacy for a shampoo... I don't ask nothing and a support lady in Tesco uniform say: we don't have paracetamol or hand sanitiser. I ask about a shampoo and before I finish my question the same support lady show me where are the shampoos in Tesco store. I need a special shampoo for my mother ( psoriasis disease ). The Chemist go to check and the same support lady followed.... and they say we don't have anymore!! Really?? There are difficult times but where is humanity? Why we are angry? We must support and help each others! The only place where I can buy is a pharmacy! Thank you! Be nice, good and let's try to help each others!

   more 6 years ago

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