Parcelforce Worldwide Altens, Aberdeen

Reviews

1. rui ★☆☆☆☆

   Can I give 0 stars???? Awful delivery! My experience is the same as others : said I was given the wrong address, no one contacted me, and no card was left. I applied for redelivery following the website's instructions and received a confirmed email, but still, there was no delivery. I couldn't contact them properly on any phone number you can find on werbsite , what kind of company is this?

   almost 10 months ago
2. Stamen Marinkov ★☆☆☆☆

   Insanely bad, delivery marked as attempted even though nobody came to my house, no card left, no information about current item location, no way to speak to a person over the phone, automated menues horrendously bad, a nightmare.

   almost 11 months ago
3. Andrew Young ★☆☆☆☆

   Worst delivery service. Would never recommend and would rather walk to the bottom of the uk and pick up my parcel them trust them to delivery.

   1 year ago

1. Vasana Tutjavi ★☆☆☆☆

   Awful service, don't use it. First attempt they sent back our parcel to the sender for apparently not providing enough address, they did not even try to call or email. Second attempt they didn't deliver, we waited all day at home, just to see on the app that delivery failed as there was no answer (not the case), they did not even leave the card as it says on the app. What a waste?

   1 year ago
2. T.L. Andy Luk ★☆☆☆☆

   I feel unpleasant hearing that the delivery was returned to the sender because of insufficient address. That's a joke to me as I have provided enough information about the delivery address to the sender! Besides, the company hasn't reached me by sending any message about the delivery problem, and it seems like the company doesn't want to take any responsibility on late or lost parcel. So, if you are trying to send the delivery to the receiver, don't waste money on Parcel Force. I am trying to give a zero star for the worst service that I have ever had.

   1 year ago
3. tpmbe ★☆☆☆☆

   Poor customer service. No proper updates to tracking after failed delivery attempt. No reply to messages after 3 days. Office closed at 12 Midday on a Monday in Aberdeen. What is going on ?. No drop off points. Can end up waiting for days on end to get any kind of action. No safe delivery options or pick up. Update : Waiting on an Express 24 delivery for 6 days and tracking not working either. It gets worse, really behind the times and lacking. Sister outfit Royal Mail are just as bad with simple mail services deteriorating rapidly.

   almost 3 years ago

1. Qiana Yeung ★☆☆☆☆

   Trash service. They just won't send anyone to deliver your items as appointed. They just throw the problems to you and won't do anything to help. Time wasting and low efficient.

   almost 3 years ago
2. Gordon Mackie ★★★★★

   The Parcel Force customer services desk is at the entrance way the desk is split fifty fifty with Royal Mail & Parcel Force the customer services person collected my orders within a few minutes. Including the parcel and my identity check i was in and out of the customer services department within ten minutes a wonderful service to have back after turbulent times

   almost 3 years ago
3. Silvia Novoa illustration ★☆☆☆☆

   Awful service, was at home didn’t have time to answer the door. The delivery driver didn’t even left the red card to pick up the parcel.

   almost 3 years ago

1. Katy Schultz ★☆☆☆☆

   Card was stuck in door with no attempt to deliver. I arranged for redelivery and parcel was sent back to sender anyway. On trying to get hold of someone to discuss my confirmation number for redelivery, it is impossible to do by phone or email. Absolute sham.

   almost 3 years ago

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