Visited the store for products I religiously use and couldn’t find. Justine was very informative and both her and Hayley went above and beyond to help me. Thank you!
Justine at superdrug in Belper was super helpful and knowledgeable in the products.
There are two stand out staff at the Belper branch of Superdrug, a lady by the name of Justine and another lady who’s name I don’t know but has dark hair in the style of a bob. They couldn’t be more helpful and Justine went the extra mile today when I visited the store looking for a gift. Overall a great store, with happy, committed staff and always well stocked.
Very good choice of mens toiletry products, and general medicines and vitamins. Always helpful staff, and the loyalty card is worth having.
Nice choice but quite expensive
Fri 3 dec 2021 Belper branch . I was in Superdrug this afternoon , when the manager was confronted by a group of persons 3 male and 2 female , they were very abusive to the manager accused her of following them around the shop keeping an eye on them, she was doing her job. Then they began ( especially one guy ) to pick an argument with her and verbally accusing her saying that her job was just to stack shelves for a pittance etc etc , these persons were very threatening in this approach , but she stood her ground and asked them to leave again and again , I want to say how well she handled the situation as they eventually left the shop , she was quite shook up , it’s is such a shame that people that work in shops serving the public have to , or are expected to be subjected to this kind of behaviour, well done to this lady, as they were intimidating her , and she refused to let them . I hope that Superdrug is proud of their staff , as no one should have to deal with that kind of abuse . She and her staff are worth double what they get paid .
I had to return an item to the store, I had my receipt but unfortunately Belper store did not stock the item I wanted a refund on. I was asked if I could take it back to the store I bought it at! I was not about to drive a 16mile round trip for a £3.99 refund. The lady serving me did her best and spoke with her manager, called the Alfreton store for the code to input in her til for me to get my money back. A long wait and my issue was resolved.
I had to return an item to the store, I had my receipt but unfortunately Belper store did not stock the item I wanted a refund on. I was asked if I could take it back to the store I bought it at! I was not about to drive a 16mile round trip for a £3.99 refund. The lady serving me did her best and spoke with her manager, called the Alfreton store for the code to input in her til for me to get my money back. A long wait and my issue was resolved.
We go into this store on a regular basis and the staff are always really helpful and friendly. Plenty of COVID-19 procedures in place including a one way system. Prices are really good compared with another very close chemist.
Superdrug is located at 26/28 King St, Belper DE56 1PS, UK
You can contact Superdrug at +44 1773 823800
You can find directions to Superdrug by following this map link