Minster Cleaning Services Southampton

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Reviews

1. Michele Farris ★☆☆☆☆

   Our cleaner is fantastic however the management are ghosts. They never answer the phone or reply to emails. Have been trying to correspond with them for 9 months now and no reply. Don't bother with this company.

   almost 4 months ago
2. Mike Earle ★☆☆☆☆

   Zero stars - Shocking service, don't answer the phones, try the number and see what happens. As soon as you say you want to leave they stop returning emails. Been almost a month of emailing them asking for the simplest of information to be shared and i am completely ignored. Cleaners don't fulfill there hours and at times they don't arrive at all. Furthermore they leave buildings unlocked. Steer very clear if i were you. Lets hope this gets there intention.

   almost 7 months ago
3. Louise Eaton ★★★★★

   I have cleaned for minster now for over a year. I find them a very straight forward company they have placed me with a wonderful company. Only position things to say about them. They have a mobile cleaning team who provide cover when needed as well.

   almost 2 years ago

1. Karl Merton ★★★★★

   Good Reliable Cleaners for our company Cdata Marine, our usual cleaner dave is consistent and a top chap!

   almost 2 years ago
2. Karlos M ★★★★★

   Good Reliable Cleaners for our company Cdata Marine, our usual cleaner dave is consistent and a top chap!

   almost 2 years ago
3. David Gunter ★☆☆☆☆

   Truely terrible customer service, employing unreliable staff who dont turn up and rarely get the job done. We had been using minster cleaning for our regular office cleaning duties. The cleaner rarely turned up on the appointed days and when they did attend, very little was cleaned. When we tried to complain, it was virtually impossible to get hold of anyone who wanted to help and after several attempts, they agreed to come and visit us to reassess the workload and arrange a plan of action. They never agreed on a date and would not reply to my emails and they duly sacked the cleaner. They then appointed the area supervisor who did a good job but still was not able to always attend as he appeared to be significantly over worked. Again i tried to contact minster cleaning and finally wrote an email giving our notice to which i received no reply or acknowledgement, despite sending two follow up emails. In summary, this is an incredibly unreliable and careless company who put customers last, hiring completely un-vetted contractors to who they appear to have no control over. If i could have given them zero stars i would have. Avoid at all costs.

   more 7 years ago

1. Mark Newman ★☆☆☆☆

   If they trained their staff and if they were capable of retaining their staff then I might not be looking for another cleaning company... but I doubt it!

   more 11 years ago

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