M&S Simply Food

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Reviews

1. Christine Russell ★★☆☆☆

   I usually shop in M&S daily, as it’s a short walk for me, so food is in my fridge within 20 minutes. The Salad items are often unusable well before their date, too late to return the items before they close, so I end up throwing away food. Milk is frequently curdled, on opening well before the use by date. When I recently returned food that was inedible I was confronted with a very rude hostile reaction from one female cashier. With the exception of two very unpleasant female staff, most are very helpful. Overall the quality of the food has deteriorated over the past few years.

   1 month ago
2. victoria winterton ★★★★★

   Just want to say thank you to all the incredible staff working today on Christmas Eve 2025. What a great team you all are. I was early for my food pick up and another member of the public was extremely rude to me about being early, I was rendered speechless. But the M&S staff were so kind and apologised for how rude she was even though it absolutely wasn’t their fault. And just made me feel loads better. What kind wonderful staff.

   1 month ago
3. kevin samworth ★★★★☆

   Everything we needed was in stock. Store seemed clean and tidy and till queues were minimal. Didn't appreciate paying to park to go food shopping , cant think of anywhere else this is needed. Also car parking spaces are tiny living me concerned about my vehicle while I was shopping

   1 month ago

1. Lola Mcandrew ★☆☆☆☆

   The older lady with short hair and glasses who works on the self checkouts seriously needs some lessons on manners and customer service. I regularly use this store and every single time she has been incredibly rude and abrupt. Talk about service with a smile. Was speaking to another customer on the checkout next to me and she also said everytime she’s come in she’s been rude with her also!! Management needs to seriously have some words with her!!

   almost 3 months ago
2. karen bell ★★★★★

   Delightful lunch in cafe with great staff. Thank you!

   almost 2 years ago
3. Christopher Marshall ★☆☆☆☆

   Turned up on Sunday at 3:50pm (10 mins before advertised closing time) and was refused entry. I tried to explain that I’d driven 10 miles to get a last minute item, I knew exactly where in the shop to find it and that I’d be out before 4pm. I was told that the manager had said nobody else was allowed in. If you advertise you’re open until 4, then stay open until 4. Needless to say I won’t be using this store again…very poor.

   almost 3 years ago

1. beth fisher ★★★★☆

   We love a quick shop in m&s today we stopped for a bite to eat in the cafe and a hot drink to warm up. The toasties as always were delicious. Worth the price point for sure. Nice pot of tea. Helpful staff. Cafe was clean even though quite busy.

   almost 3 years ago
2. david hansom ★★★★☆

   M and S so very reliable. Parking is tight, you pay on entry to the store and are reimbursed at cash out. The cafe is fine if rather functional and lacking in character. The food and drink, as you would expect are good. My favourite deal is the Cream Tea. You get a lovely scone (plain or fruit) with clotted cream and strawberry jam plus a drink such as the excellent pot of tea or a good-sized cup of tasty coffee with hot milk for £4. Smashing value! If you want to try something a bit different, smoothies and frappes are available at £3 or iced coffee at £2.75. Note also that free WIFI is available.

   more 6 years ago

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