Very good selection of wines. Louise is very helpful and knows her stuff, she recommended an amazing Pinot Grigio. I will definitely be returning. Thankyou
Really surprised by all the 5* reviews about the “friendly” customer service they received. The elderly lady behind the counter was one of the rudest women I’ve ever met. Tried dropping off a UPS parcel, only to be met with shouting/barking orders at me to turn the parcel around. No hello/goodbye, please or thank you. It’s not hard to be polite or show decent manners. People with a superiority complex should NOT be in customer facing roles. I would advise anyone who’s dropping off a UPS/Amazon parcel to go anywhere but here!
Love coming in and getting great advice for both my wife and family. I've picked up some brilliant Rums, Gins and wines all on recommendation and never disappointed. Much better than hit/miss I've had from the supermarket
Popped in for a bottle of Dubonnet earlier and was met by 2 friendly faces, and 1 very helpful lady who took my money. I took the booze and headed home. I shall now combine with gin I already had. If it’s good enough for the Queen Mother, I’m sure it’ll be fine for me. Great service and knowledgable staff. Thankyou.
Absolutely outstanding this place. I am Rioja mad, but they have it All. I’m getting married next year and sure To buy from them. If you get the chance attend, can’t believe I’ve lived so close for 5 years and never noticed it. Merry Christmas
Professional, friendly and very knowledgable about wines and spirits. Not only do they have a variety of stock including small producers, they will go out of their to source particular wines for you. Oh and have I mentioned the chocolates!
Third time visiting this shop to drop off a parcel, and have received really rude and poor customer service, not even a hello! Lady / owner uses gestures instead of simple, polite communication. As a local independent business I’m surprised this place is still here, maybe people buying wine receive a completely different experience
I'm not the kind of person to complain on here but like the last few reviews I had a similar experience. It's really ruined my day. I used to come into the store quite often when times were better for me but COVID has really affected my income so my purchase of luxuries have decreased since. I used to enjoy chatting to the team about their beer selection and I used to buy the beautiful Pussers Rum carafes they sold for my late grandfather but today, I had what could only be described as a nearly aggressive encounter when sending a UPS package. I really hope things pick up for them but I won't be returning for a long while.
Great shop. Wonderful selection of wine from all over the world. Huge display of spirits especially whisky, gin and rum. I went in for cocktail ingredients I could not get anywhere else and was very pleased with the selection and also the accessories. Staff are knowledgeable and very polite and helpful. Also helpful that you can drop off and pick up UPS parcels.
Alexander Hadleigh Wine Merchants is located at 19 Centre Way, Park Gate, Southampton SO31 6DX, UK
You can contact Alexander Hadleigh Wine Merchants at +44 1489 564563
You can find directions to Alexander Hadleigh Wine Merchants by following this map link