McColl's Southampton, Park Gate

Reviews

1. Graham Kyzer ★☆☆☆☆

   Today I have had the most awful experience with the most awful Morrisons Staff member. The person that served me had long blonde hair and in her late Forties early Fifties. As other people have described this woman was utterly Vile and treated me with anything but professionalism. Uncaring, Rude, and totally abrupt. I have been trying to track my parcels for over week now with no success, each time met with same verbal uninterest by this same woman. I honestly don't know how this Staff member was ever let loose on the General public. I think the Prison Service could be more up her street. Morrisons.!!... Can you please vet your staff with a more diligence please. This kind of Character is not good for the Morrisons Brand.

   almost 9 months ago
2. Debbie Cummins ★☆☆☆☆

   The lady with long blonde hair, in her late 40s is incredibly rude!! Un helpful, she really shouldn't be there serving the public. I haven't experienced such a disgraceful service, with complete lack of interest. The young man with glasses however is the complete opposite. He is very helpful in every way, couldn't do enough to help.

   almost 9 months ago
3. Anne Carr ★☆☆☆☆

   Staff (except for the young man who works in the evening) clearly are not liking their jobs and are currently taking their frustrations out on the customers. It is not our fault that they have a contract to be a collection service for Yodel and need to remember that. Taking too many parcels because it is a trip hazard is understandable but they also need to understand from the customer point of view as well that only taking 20 parcels in from Yodel and any over that number being returned is a nightmare as trying to track it is virtually impossible. On top of that yesterday the look I received when I took some parcels in to send made me feel I’d asked her to pick up dog pooh from outside the front shop door. Morrisons need to rethink if this Yodel collection and delivery service is something they want to provide as it is clearly not working for the customer and making their staff unhappy in the process.

   almost 9 months ago

1. Mr E Shopper ★★☆☆☆

   Absolutely shocking Have tried to use the Yodel drop off numerous times over the last few months. It's either closed early, or not able to print labels and the latest one. Full to capacity for parcels. There's a half empty unit as part of this store which used to be a subway franchise. How can there be no room. Shocking Shocking Shocking

   almost 9 months ago
2. Susan Jarman ★★★★☆

   Simon the store assistant helped with a lost parcel I had left at Morrisons as a yodel return. Worryingly parcel wasn’t retrieved so asked Simon to look through their CCTV as proof of me delivering parcel. Andy the manager phoned me next day offering more help. May have been a disaster if I hadn’t got my money back from store parcel should have been returned to but Morrisons assistants helped in this instance.

   almost 10 months ago
3. Eleanor Fitton ★☆☆☆☆

   Went in to drop off a parcel and lady who was serving was very rude. I had a barcode for her to scan to send my parcel, was instructed that the device can’t scan the barcode on dark backgrounds, so friendly suggested as the screen said that we might have to use the code instead and manually input it. Instead she said “I know love - you’re telling me how to do my job”, scanned the parcel, then left it at the edge of the side and walked off. Will not be returning.

   almost 3 years ago

1. Hannah Mair ★☆☆☆☆

   This shop keeps closing at 12pm with just a notice on the door. Really inconvenient when I’ve driven all the way there to drop off a parcel to the yodel drop off point.

   almost 3 years ago
2. Mike Day ★★★★★

   Quick option of newspapers, drinks and snacks. Usually a small queue.

   almost 4 years ago
3. Andrew O'Dell ★★★☆☆

   They used to have a subway in store, hopefully someone else will rent the space. Pretty good selection, staff friendly enough

   almost 5 years ago

1. gary james ★★☆☆☆

   Only went into the Subway part, but the guy serving was miserable and i didnt get a 'Please' or a 'Thank you' with my order!

   more 8 years ago

FAQs