Where do I start with my experience. They had my car for 15 months. Promised me the world as I told them about my other poor mechanics who had worked on the car. Not one phone call from them even when promised phone calls, so I had to call for updates. The car came back with the exact same faults, once I collect they bodged the fuel line with a vacuum hose as is started leaking diesel in the car park, it melted half way home resulting in having to be recovered. They told me not to pay the bill and give it a run, as I sensed they know an air vacuum line wasn’t going to hold up the repair due to the heat alone. No reply when I sent them a photo of the car on the hard shoulder. From my experience best avoided.
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Reviews
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Matthew Waite ★☆☆☆☆
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bradleybirmingham5 ★★★★★
My family has been using Auto Elite for over 10 years and we literally cannot fault them. Chloe and Kirk go above and beyond to help and solve any problem without the expensive price tag. The knowledge Kirk has is phenomenal, he has all the latest equipment and I would recommend them again and again! Keep up the good work guys
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Mr Sallis ★★★★★
Took my Audi A6 Avant in, 2.7tdi, crank no fire issue. Albeit was in the garage for a little while they found and fixed the root cause as well as replacing some soaked/rotton relays after water was getting into ECU and glow plug module boxes. Blocked plenum drains. Great price on fixing too, this was in January 2024. Would recommend
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Dave Ramage ★★★★★
Chloe and Kirk look after a few of my cars. I can't fault the service I get every time. Chloe tries to keep the cost reasonable...not easy with Mercedes prices. Loan cars available, which for me is almost essential as I live 30 miles away. Always personable and go the extra mile. Highly recommended.
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Omer Mukhtar ★★★★★
Kirk is exceptionally knowledgeable and qualified. This garage stands out as the premier Mercedes service center in Hull. The staff is not only experts in their field but also remarkably pleasant. What sets them apart is their dedication to attentive customer service and a commitment to solving issues at the most reasonable cost. Earlier today, I brought my car to them after another independent Mercedes garage diagnosed a turbocharger temperature sensor failure. The initial garage claimed that the sensor was seized, necessitating the removal of the turbo and manifold—an extensive and costly process. To my surprise, Kirk efficiently removed the sensor in less than a minute while I waited. Not only was the service swift, but the charges were significantly lower than the other garage's estimate, including a more economical pricing for the replacement part. I am truly grateful for their expertise, fair pricing, and the exceptional service they provided. This garage has earned my highest praise and gratitude.
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Alan Smith ★★★★★
Alan. I had my car serviced at Auto Elite for the first time. Fantastic service from my initial phone enquiry to the completion of the service. Excellent feedback on work carried out.Service was fairly priced. I wouldn’t hesitate to recommend Auto Elite. ManyThanks.
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David Huckvale (Lou) ★★★★★
Brought my SLK230 to Auto Elite this morning and they fixed the problem within an hour. Great service, friendly, knowledgeable and fair!
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Jenny Belcher ★★★★★
Fantastic service from start to finish I was recommend to take my Porsche 911 as a fault occurred with the power hood.Diagnosed the fault and repaired all in the same day . Highly delighted with the price . Certainly recommend and will use them in the future . Thanks again Kevin
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Alastair Brown ★★★★★
Superb service, they are determined to fix problems no matter how complicated. Excellent knowledge on these vehicles which they know inside out. Friendly and professional. Would recommend to any Mercedes owner.
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Paul Rushton ★★★★★
Recently bought an S350 diesel knowing it had a fuel tank sender issue. Kirk sorted the problem and a few others that I was unaware of. Kirk knows his stuff!
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FAQs
What is the address of Auto Elite Hull?
Auto Elite Hull is located at Unit 12 Salvesen Way, Brighton Street Industrial Estate, Hull HU3 4UQ, UK
What is the phone number of Auto Elite Hull?
You can contact Auto Elite Hull at +44 1482 217699
How can I get to Auto Elite Hull?
You can find directions to Auto Elite Hull by following this map link