Polite, efficient and accommodating. Took the car in at midday and was ready for just past 4.00 pm after a service and MOT.
First time dealing with Mercedes Hull. Absolute delightful experience , from my very first call , dropping off my vehicle , the speed of the works being carried out ! The updates on work in progress, to completion. Collection of my vehicle . Whole process absolutely outstanding!!!
Great customer service, friendly staff. Lovely lounge area whilst you wait with refreshments. It's not a chore to wait and you know you are going to receive first class service.
Just wow. Absolutely fantastic, very polite customer service. I was asked for my car to be picked up and drop off after MOT and service. All has been done in few hours with smile. Highly recommended. 5 stars from me. Thank you very much. Very happy customer Joanna
Terrific experience...! In-and-out quickly for a diagnostic check on a Monday to determine the nature of the problems with my C class saloon, and booked two days later on Wednesday to resolve. All issues were under warranty, which was surprisingly refreshing, so my only expense was a small pick-up and delivery fee. That fee was not much more than two taxi rides which would also involve me spending time going to/from the dealership. Excellent service all around, including from all the personnel involved throughout the entire process...!
A very pleasant experience, service manager dealt with my needs very professionally
Very fast and efficient. Excellent customer service and communication. Had a puncture on the morning and was in and out with a new tyre on the same day.
The alarm of my dad's car went off for no reason, because of that, he did not have a good sleep. Thanks Gemma and the service team arranged an emergency appointment to look into the issue and fix it. Much appreiciated. A*** service!!!
Great service as always. prompt and reliable. My cars always come back as expected. No feet marks, greasy prints or anything untoward. I just wish the prices were better for my pocket.
Diagnosis of my car's problem completed 2 weeks ago and appointment for repair offered to suit my timeframe. Video prepared to let me know how the fault had been actuated and prevent it happening again through the blocked drain hole. Driving home, it was delightful to feel that the air conditioning was working once again! Repair completed swiftly and only downside, my car wasn't washed! I haven't had many problems with this car but I think that it has been washed in the past??? Very happy with the staff in service, reception and the wonderfully creamy hot chocolate!
Mercedes-Benz of Hull - Servicing is located at 28-29 Saxon Way, Hessle, Hull HU13 9PB, UK
You can contact Mercedes-Benz of Hull - Servicing at +44 1482 627788
You can find directions to Mercedes-Benz of Hull - Servicing by following this map link