One Stop Beverley

Reviews

1. Sarah Howe ★☆☆☆☆

   Went to collect my parcel today. Walked across Beverley to collect it before I went into work. I was told I wasn't allowed to have my parcel! They won't let you have your parcels between 11am to 12pm. There's nothing on the Yodel website saying such a thing, nor is there on Vinted. I spoke to the Manager and pleaded for my parcel. I was told NO!! Absolutely scruffy store with surly members of staff. I will never ever have my parcel go there again and I will be taking this issue up with Yodel and Vinted. Also if you do get your parcel, be prepared to stand in the corner at the back of the shop and wait 20 minutes for the staff to bring it, but bear it in mind you're bothering them by your presence because they just can't be bothered.

   almost 8 months ago
2. Craig Duncan ★★☆☆☆

   Older staff grumpy and abrupt. They hate dealing with Evri parcels and don’t take well to complaints when the service is broken. I took a parcel in three times to me met with unapologetic refusal to take my parcel. Today attempt 4 a member of staff continued stacking shelves while I stood with my parcel and while i was entering my email address she told me to stand to the side to let the woman behind be served. It’s ok it’s just done so rudely. So I’m not ever using One Stop again. There’s a little Sainsbury’s the same distance and Poundland. Word of mouth is powerful. Fix your shop pls. We are a community.

   almost 10 months ago
3. Content ★☆☆☆☆

   Rude staff that don’t even meet your eye when you talk to them. Refused to take an Evri parcel as “the driver has just been” — delivered with all the customer service skills of a soiled nappy. Avoid if you can

   almost 11 months ago

1. Lorraine Sarkissian ★★☆☆☆

   I use this store frequently to collect and send parcels with Vinted. The staff in there are always friendly and polite. However, I found today that not to be the case. While I understand that one needs ID to collect a parcel, I had temporarily forgotten this today. I did have I D in my care, so not a problem. What I did not like was the attitude of the male shop assistant as he came across quite abrupt and inpolite. There is a way to ask for ID. I am an older person, and I probably just had a memory lapse. He was, asking quite abruptly my name, saying he'd never heard it, and that he had never seen me before. As I said I was a frequent user of the store, mainly for Evri. I had seen him before. Luckily for me I am usually served by the other members of staff. It has put me off using the store. The rules are correct and I agree, but as I mentioned there is a nice way to request ID. He needs to learn how to treat customers appropriately. I will consider now to shop elsewhere as he made me feel quite uncomfortable. The other staff are lovely.

   1 year ago
2. Maria Mahmood ★★★★★

   It's a very handy little shop to get nearly everything, ideal for those in-between grocery shoppings

   almost 3 years ago
3. Danielle Mathieson ★☆☆☆☆

   Just turned up at 21.55 only to have the door locked and the two assistants laughing at me! 21.55, is not 22.00 as advertised, will never shop there again

   almost 4 years ago

1. Michael Heng ★★★★★

   Useful and convenient shop just off the main 'strip' of Flemingate, and next/round the corner from the 'Premier Inn' hotel. Has good range of food and items for a convenience store. Also has newspapers and magazines - only store for these items in this part of town. The store is slightly tucked away so often not found unless you're looking for it...

   almost 4 years ago
2. Kelly Kelly ★☆☆☆☆

   Been today for the first and last time and that is solely due to the absolutely terrible service I received! If you don't like serving customers and find it impossible to say hello, thank you or goodbye, or even like waiting 10 seconds while someone quickly packs their bag before you shout over their heads "Is anyone waiting to be served" in an annoyed tone, then maybe you should rethink your job choice.

   almost 5 years ago

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