The Hessle Grange Medical Practice

Reviews

1. Fray Bentos ★★★★★

   Nice and quiet surgery. First time visit and not my normal surgery that I go to, but overall pretty good as far as they go.

   almost 2 months ago
2. Martin Green ★☆☆☆☆

   Despite my wife and daughter both been registered here, and I live at the same address as them, and this being the closest surgery to my home, they won't let me in.

   almost 2 months ago
3. Mick Lindley ★★★★★

   I came from peeler house surgery when it closed. I felt there were initial teething problems when I first came however I will say the staff and all the workers who work there are all very polite , friendly and very helpful. I like using the online forms it's so easier that waiting on the phone for 20 minutes.

   almost 2 months ago

1. CMF ★☆☆☆☆

   Horrible service. Would NOT recommend going to this place. I don't come here myself, but my partner does. The past week he has been suffering with his chest, getting a sharp pain down his left arm and unable to breathe properly. He has tried getting an appointment here, to which the receptionist fobbed him off and told him they can't book him an appointment (04/09/2025 around 8am he called), they also said to Google his symptoms and to try and sort himself out at home. I've never heard anything like this in my life. If you want help and need to be seen at this doctors... DON'T. They are highly unhelpful and unprofessional. Why work at a doctors if you're not willing to help people who need it? Get a different job if that's the case.

   almost 5 months ago
2. Khanz ★★★★☆

   Nice & friendly staff, located on the main road. Local shops in a distance. Bus service: Bus stop in walking distance, local service to Hessle from Hull interchange. Parking: on site parking for staff and visitors

   almost 9 months ago
3. Pinkee Riches ★★★☆☆

   Reception staff extremely rude, answered telephone while i was mid sentance by holding her finger up at me!! Then continued to take the call which did not sound gp related Only positive is the Pharmacy onsite, staff are overworked, run off their feet & clearly stressed However the pharmacist was extremely caring & helpful In my experiences at the pharmacy all the staff do try to help 3☆'s for pharmacist & staff 1☆ for gp I saw 0 ☆'s for reception at drs

   almost 3 years ago

1. Sarah Louise ★☆☆☆☆

   Sadly a very tired, overworked and rude care navigator. I waited 40 mins to find out where my child’s prescription was after the chemist had also contacted them twice today to chase it. Still no confirmed answer ! Just told I ‘ might ‘ get a call at some point but she couldn’t confirm this ?!! She also told me how she didn’t like my attitude and I was being rude as I said to her which I think was a fair comment “ be it on your heads if anything happens to my daughter while I’m waiting for this prescription “. I’d only be waiting 8h for this prescription by this time for a 5y old. I never raised my voice once and to be fair this experience has saddened me. Such a rude woman. I hope she has a lovely Christmas and get the gift of customer care and happiness under the tree !

   almost 3 years ago
2. Lily bilton ★☆☆☆☆

   Had nothing but issues with this practice since moving from peeler house due to the merge. Couldn’t book appointment for my daughter vaccinations or our six week check up when I finally got in ten weeks after having my daughter I was called up five minutes before my appointment explaining they will have to cancel and reschedule for two weeks time. I obviously disgusted by this made a complaint to only have the phone but down on me. I went for my 6 week check to only have to go back to doctors three times in the same day because they had forgot to fill paper work or check my daughter correctly. I’ve had to travel to see a doctor to prevent weeks of waiting and have recently resulted in using walk in centre to get medical help due to this surgery being so poor and unable to manage appointments. This surgery and medical group is disgrace and puts a bad name on the NHS and hard working staff within.

   almost 3 years ago
3. A. Andrew ★☆☆☆☆

   I will give it no Star's if I could the whole practice is next to useless. As someone who very raley goes to doctors my heart goes out to the poor souls who have to endure this excuse for medical care. I am not a fan of private health care but I can see no future in the NHS when it is not at all accountable for the ineptitude this practice displays. They say practice makes perfect but I am a afraid not in this case.

   almost 3 years ago

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