Delivered Fareham, Whiteley

Reviews

1. Destiny Ford-Mowe ★☆☆☆☆

   Paid for next day delivery. 2 days later still no parcel. Called them up only to be told they have the parcel at Delivered Portsmouth (6 miles from where I live by the way! Not even an hours drive) but they won't be able to deliver it today. I explained to them I paid for next day delivery, they said they will try to deliver it today but no guarantee. The point of paying for next day delivery is to guarantee a delivery date. Useless to be honest, last time I'll be buying from any retailer using this company... Very dissatisfied.

   almost 7 months ago
2. Nathan Tucker ★☆☆☆☆

   Arranged for the package to be delivered to the depo. Turned up to be told they couldn't find it and that it had been put on the van. Contacted the seller as advised by the chap at the depot, as the package was probably lost. went the next day as the seller had contacted depo to confirm it was there. also called myself before leaving to collect to be told it was there, arrived at the depot to be told packages had been stolen. seller dispatched replacement items only for when delivery was made for only 1 of the two boxes to be delivered. so had to chase for the location of the second package to be told a time of delivery, which was missed. so had to chase again and ended up collecting the second package from the depot.

   almost 9 months ago
3. Jacks Connis ★☆☆☆☆

   Terrible currier failed to deliver package because he couldn’t get into the reception of my flat, when there’s a trades button on the entrance for a reason. How a supposed professional currier company doesn’t know about something designed for them to use is a mystery. Left a picture of the door where you can literally see the trades button currier is just lazy.

   almost 9 months ago

1. Katherine Bennett ★☆☆☆☆

   I paid for next day delivery. Received an email in the morning giving the delivery time slot. Stayed in waiting for this delivery as a previous separate delivery was also "missed" and I had to go to the depot to collect (despite paying for next day delivery. Depot guys were helpful though). At the exact start of the time slot, I receive another email stating delivery was attempted...I can assure you it was not, and, unsurprisingly, no card was left. Well, colour me shocked. The tracking on their own website clearly shows a picture of the bottom of the van and my parcel next to someone else's feet, and the icing on this rather stale cake is that the location of "the attempt" is about a 10 minute drive away. APC used to be reliable in the past, but now they are in the same awful class as (N)Evri and Yodel.

   almost 10 months ago
2. Gordon Ash ★☆☆☆☆

   Driver stole a pair of earbuds (rrp £110) from inside the front door. When i contacted the company i was told i wasnt the only complaint that week. Driver was fired but they didnt want to replace the earbuds.

   1 year ago

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