Whitakers Estate Agents Hull, Kingston upon Hull

Reviews

1. AM (Bobbi) ★★★☆☆

   Would love to give them a 5 star. They do work hard in chasing up information. Yet Towards the end, we found Leanne rude & hostile. Very sad. All our removal men were shocked. They heard everything…as I had my phone on loud speaker. Our lovely buyer came to the house to reassure me. She mentioned some of the comments she made to her. Moving day is not the time to let your professional approach slip so badly. Wish I had paid them after not before. It’s not always what you say but how you say it…that causes offence.

   1 year ago
2. Adele Townend ★★★★★

   My daughter recently purchased a house that Whittaker’s were selling. They were so good at keeping her up to date with things and communicating with our solicitors. Very professional and approachable people at the branch on Anlaby Rd. Thank you so much.

   almost 4 years ago
3. Rich Storr ★★★★★

   Fantastic work from Leanne and colleagues! We appointed whitakers to oversee sale/purchase of our house and the new one and they are brilliant. After 5 months of chasing (guess what.. more chasing) we finally got exchanged and moved in the same day but It was a long process and a lot of waiting but they got the job done (through no fault of theirs) Highly recommend Me and my family couldn’t thank you enough!

   almost 5 years ago

1. Ricky Amalsadia ★★★★★

   Whitakers make moving home how it should be and certainly break the stereotype of estate agents. Andy came and gave a realistic valuation, not too low just so they could look good selling your property quickly or too high to make it seem you’ll get more (who wouldn’t want to sell their home for more). This was because Andy came well prepared, bringing details of comparative properties and recently sold properties to back up his valuation to provide that balance between selling quickly but also maximising the potential return. Within a couple of days of instructing Whitakers, we had photographs taken, a draft brochure and the listing live - the premium package also gave us additional exposure and worked as the social media package is what actually prompted the viewing. Throughout the whole process Leanne kept us up to speed - she made the whole process stress free. Considering this is the biggest move we’ve made and were anxious about - she put us at ease. She chased the buyers and their solicitors for updates and then our own Solicitors and provided us with regular updates - having moved twice with two other agents before, Whitakers communication was superior and even when we rang the office and Leanne wasn’t free, you didn’t have to leave a message, the other team members seemed to understand the status of all their clients. Things go wrong and not all things are plain sailing, moving day came and once Leanne knew we were exchanging and completing on the same day, she stepped in to make sure we had regular updates through the day - again letting us focus on moving. And the morning after we moved into our new home I even received an email from Andy wishing us all the best in our new home. These small details made a huge impact. The staff in branch are a credit to Whitakers and Andy has done brilliant building a team that put the customer first. I’d have no issues at all recommending Whitakers. Great service and great value - you certainly get what you pay for and more with the team at Whitakers. It’s a huge thank you for us.

   more 6 years ago
2. Bethany Muller ★★★★★

   I had a fantastic experience selling my house through Whitaker's Anlaby Road - the service was good value, the sale completed in just over 9 weeks and everyone was friendly and professional throughout the process. In particular, Leanne was amazing and made the sale of my first house so easy. She always kept me up to date throughout the process and was happy to answer any and all questions. I would not hesitate to recommend Whitaker's. Thank you so much Leanne and the whole team!

   more 6 years ago

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