Telephoned to book our holiday today and spoke to a lovely lady called Sue who was polite, professional and very helpful. She guided me through the booking process and never once forced anything onto us. We got a fabulous deal and top service. Thank you Sue for all your hard work.
Exceptional service from start to finish, the staff are attentive and extremely knowledgeable, I would highly recommend their services to anyone looking the book a stress free holiday.
Dealt with Sue and the girls with a last minute change and a new booking for the very next day, took 4 hours of hard graft but got there in the end. Absolutely awesome patience and professionalism shown will definitely book with these again. Many thanks From Liam and Serenity.
The staff at Tui St. Peters Ave are wonderful. Efficient, polite and nothing is too much trouble. Paying each customer the attention required to make thier holidays a great experience. They listen to customers wants/ needs..nothing is too much trouble. Yes sometimes you have to wait when they are busy but it's totally ok, knowing that they will give you the same attention when it's your turn . Listening to them all whilst waiting, they are all the same. Particular thanks to Molly, arranging everything perfectly and then when i needed advice due to unforseen circumstances needing to cancel or postpone set out the options & costs Thank you Molly! Also Michelle who dealt with me the next day too. Thank you both for your expertise, manner, support & kindness too. I will certainly continue to use TUI rather than choose, click and go. Such personal service is wonderful. TUI head office need to be proud of these 'girls'
We booked a holiday with Molly yesterday and she was fantastic. She arranged everything for us in such an efficient way but was so personable with it and she dealt with everything. I felt that nothing was too much trouble for her but I have to say all of the staff were just as friendly with us . Many thanks and we will be back
Booked our holiday with Georgia in TUI Cleethorpes and it was a completely relaxed and hassle free experience. We had lots of questions which were answered and travelling with small children some reservations too. We wasn't exactly the easiest family as we have a few needs to be met and different dates being thrown into the mix but nothing was too much and Georgia was fantastic, Thorough. We had a lovely experience in store and all the staff were so friendly and welcoming, At no point did we feel under pressure and we would certainly go back to book the next holiday. Thankyou!
Sue Castle was very friendly and helpful when I recently booked a holiday to Orlando Florida for my self and 5 adults in July , she went the extra mile explaining how the Disney app worked , and gave good reviews on the hotel I booked as she as been there her self , all the staff were also friendly and welcoming .
We visited the Cleethorpes branch today. We always make sure we see Chantelle. She is friendly, listens to our preferences, is excellent at making sure we tick all the boxes for our holiday and extremely knowledgeable. We’ve always had a wonderful time at all the destinations we have booked on her recommendation. I trust her judgement when it comes to our family holiday abroad and can’t wait for our next one!
Called in Cleethorpes branch last week, the staff were all very welcoming. The young lady I sat with, called Georgia was excellent, very knowledgeable and helpful. She answered all my questions I needed to know.
Went in the Cleethorpes branch yesterday to book flights to Australia. What a brilliant experience. We saw Michelle who was so professional, efficient and knowledgeable. Such a seamless process. Excellent ! More than happy to recommend Tui.
TUI Holiday Store is located at 61 St Peter's Ave, Cleethorpes DN35 8HF, UK
You can contact TUI Holiday Store at +44 1472 695770
You can find directions to TUI Holiday Store by following this map link