Boots Pharmacy

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Reviews

1. Shaun Smith ★☆☆☆☆

   Shocking. Took our 2 year old to check her ears out as believe she has an infection. Doctor didn’t want to even look as she was apparently crying, Partner asked to look as we’re concerned for her ears as she’s not well, he reluctantly looked (Kept the door wide open so everyone could see, no privacy) Went to look at her, she flinched so he refused and said she doesn’t have an ear infection. Disgusting behaviour and should be ashamed , took her elsewhere and within minutes they happily looked at my daughter, confirmed ear infection, made her feel comfortable and sorted anti-biotics. Feel free to give me a call if you guys as i’d absolutely love to speak to the Doctor who decided this was okay.

   almost 5 months ago
2. Sue Bateman ★★★★★

   I can’t thank this Boots chemist enough!! Your Pharmacist Simon, literally saved my daughter’s life on Weds Aug 6th! Thank you :-)

   almost 5 months ago
3. L Bell ★☆☆☆☆

   Used to go here all the time and built up a great rapport with the staff. Had an issue with a prescription a while back. I rang to see if my prescription was ready and they said yes so I went down straight away to get it. When I arrive, the man with glasses tells me I have to come back after a certain time as the pharmacist was on their lunch (could have told me on the phone!) so I went back later only to be told by another member of staff that my prescription wasn't ready and I had to come back the following day. Due to this, I stopped using Boots. Today (25/3/25) my husband needed a prescription picking up and unfortunately the doctors sent it to Boots. I was stood at the Pharmacy counter for around 2 minutes before anyone even acknowledged me. Three members of staff made eye contact with me but didn't smile or say 'I'll be with you in a minute'. Terrible service.

   almost 10 months ago

1. Emma Hayward ★★★★★

   A good pharmacy with really friendly staff. I like the setout and how bright it is. They always have my clients prescriptions ready on time and they're a pleasure to deal with :). I never have any problems coming to this pharmacy. Thank you

   1 year ago
2. Belinda Dixon ★★★★★

   I’d just like to say a big ‘thank you’ for the professional yet friendly & approachable manner of the pharmacist Shona. Despite operating in a busy store she has always taken the time to listen, advise & follow up with appropriate treatment - a skill greatly undervalued! She is definitely a real asset to the Boots brand!

   1 year ago
3. Lizzie O'Brien ★☆☆☆☆

   Extremely rude and unhelpful pharmacy assistant

   almost 2 years ago

1. Debbie Purdue ★★★★★

   Big thankyou to the wonderful pharmacist and her colleague who looked after me today when I fainted after having a flu jab, they went above and beyond to care for me , thankyou again

   almost 3 years ago
2. Mohammad Jamei ★★★★★

   Was struggling to find a drug prescribed by my doctor. Wasn't available here but they called up so many pharmacies in the area until they found one that had it in stock. Excellent service and much appreciated.

   almost 3 years ago
3. Christine Whitehand ★☆☆☆☆

   A young lady serving on the prescrition counter today should be ashamed of herself. Her attitude towards the elderly lady in front of me was appalling. You need to send your staff on a ccurse to learn how to be caring and helpful.Not arrogant and think they are above everyone . A prescrition with missing eye drops ? I hope you know who you are ! APPALLING.

   almost 3 years ago

1. Kevan Fridlington ★☆☆☆☆

   Had to take in a prescription as my chosen pharmacy did not have the item in stock and I needed the item immediately. Older female member of boots pharmacy staff was so rude and unhelpful. She told me the item was in but I had to return to my chosen pharmacy to release the prescription. Her explanation was not clear and the pharmacy was quiet, she kind of dismissed my lack of understanding. Thank goodness her younger colleague recognised my distress and said, just sit down I'll sort it our. This she did. Can't believe the first staff members awful customer attitude. I told the pharmacist who dispensed my prescription about her unhelpful colleague, also told her about the really helpful one. Boots you need to get some of your staff properly trained in customer facing skills.

   almost 4 years ago

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