Sadly I have had to raise a formal complaint. Due to Saltus raising their fees to uncompetitive levels, after being with them many years (from when they were Brunel), my wife and I made the decision to move elsewhere. I fully expected service to drop, but the process has been a disaster with our fund manager being no longer able to see our accounts or help (ridiculous) and the transfer team being useless, unresponsive and clearly couldn't give a damn. We started the process in August and today the transfer is not complete, and we have been paying "financial advice fees" every month. We will be requesting those to be returned or will take legal action. My final funds left my account a few days ago but have not yet been sent to AJBell. Pathetic.
Reviews
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Ed Owen ★☆☆☆☆
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Laura Pike ★★★★★
We have been using Saltus for several years, currently being advised by Toby Denney and his team. Toby has always been very professional and listens carefully to our requirements. We feel to be in safe hands with Toby and Saltus and would recommend them.
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Edward Pearson ★★★★★
I have used Saltus for many years who have always given very professional and excellent service. Following the retirement of their original advisor giving support - Toby Denney and his team comprising Amy King and Nathan Dancey have continued to give excellent financial advice and support. Much appreciated.
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Mark Garrett ★★★★★
I have been using Saltus for a while now and find them all to be very professional, knowledgeable and friendly , always willing to explain things in a way that makes sense and I feel confident my pension fund is in good hands . Even when my saltus financial fund manager moved on , he was replaced with another who was equally as good They are always polite and have never been pushy . I look forward to many more years of investing my pension fund with them M G
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Matt Piper ★★★★★
I have been very satisfied with my experience of Saltus. They keep in touch on a regular basis and are always available in person to answer any queries. More importantly, my investment account has performed very well over the last twelve months.
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FAQs
What is the address of Saltus?
Saltus is located at 4500 Parkway, Spaces, Whiteley, Fareham PO15 7AZ, UK
What is the phone number of Saltus?
You can contact Saltus at +44 1489 663700
How can I get to Saltus?
You can find directions to Saltus by following this map link