Interflora UK Florist in Sleaford

Reviews

1. Margaret Graham ★☆☆☆☆

   I really wish I'd read these reviews before ordering. I will never use Interflora again - and I will tell anyone who'll listen to do likewise! Last Friday I ordered flowers for a friend but I gave them an old address. Obviously, that's my fault. The tracking stopped at 6pm on the Friday saying they were running late. I had no idea whether or not she'd received the flowers until my friend contacted me on the Monday, asking me if Interflora had contacted me, which they hadn't. It was then I was made aware that I'd asked for delivery to be made to the wrong address. I waited a couple of days to see if Interflora would contact me. When they hadn't, I emailed them to say how disappointed I was at their lack of communication and how it left me feeling I couldn't trust them. If my friend hadn't contacted me I'd have been none the wiser and thought she was enjoying the flowers. I have waited the 48 hours they said it would take them to respond to my email. Nothing!!! Absolutely shockingly poor communication from beginning to end!!

   almost 8 months ago
2. Sal Saad ★☆☆☆☆

   They don’t answer the phone they tell you to email them and when you do they never answer I am extremely disappointed with Interflora. I ordered the “Ramo Paraíso de Pétalos” for almost €90, expecting a beautiful, premium arrangement as shown on their website. What arrived was nothing like the photo: a cheap-looking bouquet, mostly leaves, very few flowers, and absolutely no variety. It looked more like something from the €29 section than what I paid for. This is misleading, dishonest, and completely unacceptable. Interflora presents one thing online, then delivers something entirely different and of far lower quality. Customers are paying for a product that simply does not exist as advertised. I will never order from Interflora again and I strongly advise others to be cautious before trusting their service.

   almost 10 months ago
3. Chris De Gala ★★★☆☆

   Easy to order via website. Flowers bit on the expensive side. Recently sent flowers to one of my colleagues who got sick. The flowers came fresh and just looked perfect. This was Glasgow address. Sent another set to another colleague in London who just recently passed her GP exams but the flowers looked less pretty this time (ordered same item on 2 separate occasions via the website). Guess it really depends on which florist (plus the available flowers) the order gets assigned to. But i expected the flowers to look exactly how it was advertised. Well done Glasgow florist.

   1 year ago

1. Kimberley Richardson ★☆☆☆☆

   Accepted a delivery of chocolates for mothers day and the day before sent an email that they could not make the order and had sent a refund. Too late to arrange an alternative. Happy to accept the order for a special day, but no compensation for failing to meet expectations. Why advertise Mothers Day deliveries and not deliver. It's a con. Won't use again. Last time flowers I ordered on their website, was a pitiful reproduction on what was delivered. Again a con. Money for nothing. Don't use.

   1 year ago
2. I Braithwaite ★★★★★

   Ordered same day delivery for someone close to me. Originally didn’t have the chocolates I wanted, however they got in contact with me straight away and we discussed what replacements I could have delivered instead. Extremely helpful and friendly staff. Driver who delivered the wine and chocolates tried to find the address for about 30 mins and eventually did, in an area where it is difficult to pin exactly the location is on the map. So for that, I was very appreciative of her persistence. The chocolates were fantastic and the wine even better. Thank you

   almost 2 years ago
3. Richard Eales ★☆☆☆☆

   Well people of the hardworking world before you spend any of your hard earned money with this company please read this ….. I placed an order for Valentine’s Day , delivery instructions included I.e time . Full address inc post code given and triple checked ….. the money was taken out of my account straight away but then on the day no delivery should of been between 10 and 2 as instructed at the point of order as the place where my fiancé works shuts at 5 pm but yet at 5.56 pm I received an email telling that the flowers had been delivered …… strange she was sat at the side of me at home with flowers when email came through … I have sent 4 emails now and not 1 reply ……. Your supposed to be able to have live chat with this company but that coincidentally and conveniently doesn’t appear to be working ……

   almost 3 years ago

1. aidan hibbert ★☆☆☆☆

   By far the worst service you could possibly imagine !order candles day before Valentine’s Day with the excuse that all florists have rejected due to full capacity , left waiting for a call back for over 3 hrs when was assured they will ring back in half an hour by the manager on the phone then to find out a florist not even 3 miles from my house ( was unaware as new to the area ) works with interflora they have the stock and the capacity and hadn’t heard a wink from them. Ignorant staff on the phone Milutiple dead sub par delivery’s Empty promises Wouldn’t waste the money

   almost 3 years ago
2. Dmitri Shamanov ★☆☆☆☆

   internet order accepted and charged on Valentine's day was turned down due to lack of stock. no other options were offered and it is now too late for the same day delivery..bravo!

   almost 4 years ago
3. Jade Doherty ★★★★★

   Great place to work.

   more 6 years ago

1. j c ★★★★★

   great

   more 8 years ago

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