Aqua Living Store in Kettering

Reviews

1. David&Jemma ★★★★★

   Fantastic service from Anthony! We recently bought a hot tub from Anthony and from start to finish he gave us exceptional customer service, we would wholeheartedly recommend this company to anyone and everyone! Beginning with a chance visit to his showroom, he greeted us warmly and patiently answered all our questions. He spent time helping us make our decision on which hot tub was best for us, asking very helpful questions and guiding us through all the choices available without applying any pressure or pushing urgency on to us. We came back to the show room twice, then he came to our house for a site survey and even met as at one of his existing customer houses to show us the set up that includes the air source heat pump. He carefully helped us make the right decision and we are so happy with the outcome! The Hot Tub is amazing; we went for the vortex mercury and it’s perfect (it has two loungers which is just what we needed, but room for the kids too). Anthony and his installer were so professional, friendly and helpful. We have recently have had a garden upgrade and they took so much care over our newly laid patio, to make sure the installation left no unintended trace (I.e. scratches on our new porcelain slabs) that we knew we were in safe hands! Anthony’s knowledge and experience really helped us make our final decision - it’s a big investment and we didn’t want to get it wrong - he helped us and took time with us to make sure we were happy before going ahead with any financial commitment - something that was very reassuring to us that he wasn’t just pushing the sale, he genuinely wanted to help! Thank you so much Anthony!

   1 year ago
2. Nigel Lay ★★★★★

   When we first approached Aqua Living 2 years ago they couldn't have been more helpful in assisting us in choosing our new hot tub. Just before the bank holiday we had a malfunction with the control panel and the after sale service we received was second to none. We had family arriving from Canada and we thought that we would not be able to use the tub. Anthony and his team provided excellent service to get us operational again within two days of contact. Whilst we know any electronic part can fail at any time Aqua Livings response was absolutely amazing. The real quality of a company can be measured by its' aftersales care and Anthony and his team were outstanding. Highly recommend

   almost 2 years ago
3. Victoria Djanie ★★★★★

   From almost 18 months ago we got it till today, still super customer service. They are all really nice and they got some great hottubs as well. I will definitely recommend. Thank you all

   almost 3 years ago

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