Plumbing tools in Stoke

“Previous owners of our property purchased a heat pump system from this company in 2008. And they are still happy to supply us with part's and help 15 years later. Great service.”

“City Plumbing have a huge range of quality products in their excellent Bathroom catalogue. This branch has a team headed by Peter Bamford, John Goodfellow his assistant, Mark Plant the Bathroom sales manager and Jazz his assistant. All these staff provided an excellent service, that included; competitive prices, sales support and a highly efficient delivery service. This branch supplied virtually the entire range of products for our new Bathroom and Heating system. The completed Bathroom looks fabulous. We highly recommend this branch of City Plumbing for the supply of all your Bathroom, Heating and Plumbing requirements. Many thanks to all the staff named above, you were great.”

“Just had a delivery from these guys, I have to say the delivery guy Rob is so professional and helpful. It's good when the drivers work with you. I will definitely be using them again.”

“Went to the store for a Hard to find plumbing item and received OUTSTANDING customer service from Chloe! She showed AMAZING patience and really tried to help us! Screwfix is really lucky to have someone like Chloe! THANKS !”

“Staff polite very helpful. Nice job.top regards STAFF'S APPLIANCES CENTER TUNSTALL. TAP VALVES.”

“We were lucky enough to have Mark answer the phone at the branch when we needed some help with copy invoices. Mark, you have excellent customer service skills and are an asset to this Jewson branch”

“My daughter doing some work in her new garden. We needed a rotavator as quick as possible. Two knights in shining armour helped from the Pit Lane jewson. First person to speak to Ian helped me said they could get a rotavator to us by the afternoon. I asked him if he could get it to us as soon as possible and he did. Brilliant customer service. Delivered by Steve the driver what a lovely person. He showed my son in law how to use the rotavator and then left. Sadly we couldn't get it to work so we called Ian back and Steve was back with minutes sorting it out. Ten out of ten for customer service. Both members of staff deserve a pat on the back for the service we had today. Also many thanks to jewson Hanley who told me to contact Ian.”

“Was recommended by a close friend, popped in for a visit. Spoke to Emma, who was very warming, helpful, and knowledgeable. From the design process to the selection of materials, the process was made easy. Emma created our vision in 3D, and we got to see our new bathroom come to life. At this point, it was a yes from us. Fantastic customer service and a massive thank you to Emma.”

“Very polite and friendly staff who gave excellent advice & recommend the cheapest option for carrying out the repair, would definitely recommend to anyone”

“Great service with knowledgeable people”

“Really good service all round from show room, shop and delivery! Great products and prices, excellent assistance.”

“Ordered a cylinder thermostat on 14/8/23 - delivered the next day! Excellent customer service, answered all my queries before placing my order to ensure I was ordering the correct part. Faultless service, highly recommended.”

“Called in to enquire about a replacment tap 'knob'. As expected, obsolete. Young man was very helpful (JQUAR), I bought Bristan Tap revivers, which needed a slight mod to work (tap head catching the tap body when turned) the but very effective, are good quality and look great. A few £ more than buying off Amazon but the advice was worth it.”

“Extremely Helpful and friendly. With excellent knowledgeable staff, who will help you get the best option for your plumbing issue. Always my 1st port of contact especially since my husband passed away.”

“Outstanding Customer Service – A Lifesaver! I had an issue with my water cylinder, originally purchased by the previous owner of my home. Unfortunately, it failed—but thankfully, it was still under warranty. Knowing how crucial hot water is for my young family, I reached out to Courtney for assistance. From the very start, she was incredibly sympathetic and understanding. She took the time to listen to my situation and immediately sprang into action. Courtney worked her magic behind the scenes, liaising with the manufacturer and ensuring a seamless process. The very next morning at **8 AM**, a brand-new cylinder was delivered to my home! Now, the plumber who promised to replace it isn't answering the phone, so wish me luck! Despite this unexpected hurdle, I cannot express my gratitude enough for Courtney’s dedication and commitment to providing such a positive experience. Her professionalism, efficiency, and genuine care made all the difference. If you ever need top-tier customer service, Courtney is the one to turn to!”

“From my initial contact on line, my experience with bob on builder has been nothing but professional, helpful and top class. A skilled and knowledgeable approach to our project from start to finish.”

“Wonderful old fashioned shop for tools and builders' ironmongery. Has everything I need delivered with a caring personal service.”

“It a great shop full of more or less everything DIY Fab”

“Great little DIY shop bought a no of items today and cheaper than bnq and wicksies and had keys cut a lot cheaper than anywhere else would definitely recommend people to use it”

“Very helpful young lady answered all Questions .very knowledgeable”

“Very helpful staff, a pleasant experience”

“Good prices, nice friendly staff. Easy to park up and grab your stuff. David Bloor is always bang on! We've ordered a lot of items from this branch recently and it always arrives in good condition and on time if we choose delivery. Delivery staff always smiley and helpful too!”

“Really helpful. Although they did not have the item I required they looked around local branches for me and found one at Newcastle.”

“Came in first thing in morning to tip. Lads were straight on tipped. Excellent set of lads in yard nothing is too much trouble, dunc even sorted a hot drink for me. Top class lads”