Pizza Hut Restaurants

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Reviews

1. Maria Robotnik ★☆☆☆☆

   Miserable worker. Accidentally put take-away. Told the worker if possible to change eating in (no price difference by the way). He said it’s “too late”. My partner got his order after 15 mins, while I was waiting for mine. Miserable worker came up and said “you got your food, now go, it’s a take away” What a joke! Mannerless miserable worker

   1 month ago
2. Christian Darbyshire ★☆☆☆☆

   We ordered take away pizzas and sat at one of the tables. We had to wait 20 minutes for take away pizza. We were told we could not sit any of the tables as we had a take away order, which is understandable. However, the way the staff member told us to move was the most shocking customer service I’ve ever come across. If he had politely asked us to move instead of telling us we were in the way, we wouldn’t have had an issue moving.

   1 month ago
3. John Cusick ★☆☆☆☆

   went last night with a friend. The ordering on the app is very long winded. pizzas overly expensive, the flour or whatever they are cooked on is like sandpaper so the bottom of the pizza is very rough. topping sparse. the corn on the cob bites are exceptionally tasteless and over priced too. pizza hut deserves to fail. it wasnt busy but service very slow. i feel rough today and i blame the pizza. i didnt have any of the salad as it looked tired

   almost 3 months ago

1. Halima Sadiya ★☆☆☆☆

   Ridiculous waiting times. We asked for dessert after finishing mains and were still waiting 20 minutes later. At 10 minutes we asked a guy with glasses; he said he’d check but nothing came. Around 20 minutes we chased again; the female manager (actually helpful) said she’d check. Five minutes later we were told one dessert wasn’t available. Why wasn’t this mentioned when we ordered, when we asked at 10 minutes, or again at 20? We sat for 25 minutes like fools before anyone said a word. The cookie dough arrived lukewarm, clearly sat around while no one told us the other was missing. They swapped it for another cookie dough to take away. Service felt discriminatory: most white staff were dismissive. The middle-aged white male manager who just had a face on, curt when seating us, abrupt when we tried to order. Credit to the nice guy with the jawline who was polite throughout, the Indian woman who finally brought the desserts and packed one to go, and the white female manager in a checked shirt who actually chased it.

   almost 5 months ago
2. Mev Fergie ★★★★★

   Pizza Hut service is generally efficient, and the overall atmosphere is welcoming. My family and I love the way they prepare their food. The quality remains reliable. It is the kind of place where you know exactly what you are getting. Our last visit to the one in Bluewater was in August 2019, as it was the choice for a casual meal with the family. Staff were attentive, and polite, the place was clean and tidy, the food was hot and delicious, and the atmosphere was relaxing. We had a truly elevated experience.

   almost 7 months ago
3. Inez Swaffield ★★☆☆☆

   We ate here last Monday. This place has lost its magic! This was our go to place to eat when our boys were younger! Friendly staff and great atmosphere was what made us return often. Sadly we won't be going back. The waiter was lovely, he seemed to be the only person working. Food was average and the place was not that clean! A real shame it has changed so much.

   almost 2 years ago

1. Sue Johnson ★☆☆☆☆

   No knives on table. Manager is rude, ask for tortillas to be refilled. Told they had no more, for someone else to fill it up, 20 mins later. Very slow at clearing table just keep walking past ignoring, and still waiting for dessert 20 mins later. Only half full. Not recommended.

   almost 2 years ago
2. R Bistow ★☆☆☆☆

   Understaffed, chaotic and very cold inside. No hot drinks. No buffet pizzas we wanted were ready. We decided to up and walk out. Huge shame as we've been planning of going there for weeks.

   almost 3 years ago
3. Lyndon Webber (Law) ★★★★★

   I was in the restaurant with with my family 2 children 7 & 9 and my Sister. We were greet at the main entrance by a very friendly member of staff (didn’t catch his name). The place was spotless. We ordered or food using the QR code and received amazing service and food. Dray went above and beyond to make our visit the best we have ever had at Pizza Hut. Thank you for lovely experience. We will definitely be visiting again next time we are in the area.

   almost 3 years ago

1. Emma Walker ★☆☆☆☆

   We paid for the lunch buffet but only had margarita as everytime we went up thats all there was. Had a pigeon dive bombing us while we ate. Service was non existent apart from seating us at a filthy table. Paid for ice cream factory but didn't eat it as ice cream wasn't set and was like slush. Sauces and sprinkles were dirty and sticky. Won't be returning ever

   almost 3 years ago

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