Upton Charcoal Grill Restaurant in Upton, Birkenhead

Reviews

1. Summer Ion ★☆☆☆☆

   I ordered on uber eats at 7:15pm, the app stated that the expected delivery time was at around 7:45pm. 8pm arrives however the order had not.After numerous attempts of trying to contact I finally managed and asked what the issue was and it seemed as though they completely forgot about our order, Not impressed, then proceeded to tell us we had to wait another 25 mins with no reason as to why our order had been essentially dismissed from their minds. I then tried to ask at the door ,when the order had finally arrived, what had happened but before I could get a word in edgewise the man had already dashed off. The chicken was nice in taste with good level of spice, as I had requested, but it wasn't so much a chicken wrap as it was a copious amount of salad with a small side of chicken. Offered no discount or refund for the inconvenience caused, I really hope this is just a one off situation and hasn't happened to other people. To top things off, it stated that an order with over £20 spent would receive free garlic bread. We in fact received nothing of the sort. Wildly disappointed, this ruined my evening. £23 is a ridiculous amount spent for the bare minimum we received. And of course this review will go unnoticed as they do not seem to care whatsoever about their customers. Astoundingly shocking behaviour.

   almost 7 months ago
2. Mike Critchlow ★★☆☆☆

   Meat feast not sure were the meat was for the price. Bit of dough and cheese and not much else. Profit margins in that place must be sky high.

   almost 9 months ago
3. Gareth Roberts ★★★★★

   We ordered the Charcoal Special Kebab and it was superb. Kids loved it and the missus loved it as well. Top drawer, been a while since I've ordered but definitely going back. Cheesy garlic bread lovely as well.

   1 year ago

1. Joe Catterall ★★★★★

   Always great food, super fast delivery and amazing service. Ordered tonight and got one of the best pizzas I’ve had in ages. Came with a free garlic bread too. The guys in the shop are always friendly and nothing is too much trouble.

   almost 3 years ago
2. Paula Reeves ★☆☆☆☆

   Donna, not much, salad quarter of tomato, cabbage not much, onion 2 tiny slices… flavour no flavour. Chilly all over bag, owner said it was delivery driver… no it was the person that put the lid on… sorry for bad review but owner, wasn’t nice , he blames other people. If you want a nice relaxing take away don’t go there.

   almost 3 years ago
3. Di Man ★★★★★

   Just had a really nice chicken kebab from this place. They offered us complimentary garlic bread and a bottle of pop. Very nice gesture and very friendly and approachable staff. Thanks guys

   almost 4 years ago

1. mike cottrell ★★★☆☆

   A shame really. The chicken and kofta in the kebab was really tasty and nice amount. But it's just let down by the sad quality and arrangement of salad. You know its sad when you go to your own kitchen to add tomato, cucumber and jalapeño to the mix. Comes with a wrap aswel which in my opinion is sub par to a pitta.

   almost 4 years ago
2. Sevilay Dinc ★★★★★

   the foods are delicious. They have delicious pizzas, burgers, and grill products. kebab is great. Portions are huge and filling. Their free pizza is also a great campaign. Also ,staff are friendly and hardworking.

   almost 5 years ago

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