Taberu Kingston Restaurant in Kingston upon Thames, Hampton Wick

Reviews

1. Leslie Angela ★☆☆☆☆

   I just ordered from just eats and I’ve never received my order. I just reported it to the website and I kept calling their number and they still haven’t picked up Update: they’re a bunch of scammers ! They accepted my order pretending they were open but they were actually closed . Pack of thieves. Worst part is is that they assigned a driver knowing no one would come. Horrible business dishonest and pack of liars and theives . I’m owed a refund and reported it to this just eats website.

   almost 3 years ago
2. Viviane Marrero ★☆☆☆☆

   We have been regular clients for nearly 2 years, but we have decided to not order or dine in here ever again!!! PLEASE DO NOT EAT THERE! The last time we had dinner at the restaurant and the last delivery home we did were absolutely unacceptable. The quality of the meals is very poor compared to before. They’re serving way less quantity than before - ridiculous amounts for what you pay. And the dishes are missing most of their ingredientes. This has happened to me the last two times I ate there. The last soup I ordered was meant to have loads of ingredients (eggs, Narutomaki, Walmart, etc). I know because I had it many times in the past. However today the soup was just noodles, chicken and broth. Nothing else!!! The customer service at the restaurant is terrible. They leave you unattended and you have to keep calling them from the corridor. The guys who work there never have a clue of anything. Also, the restaurant lacks hygiene, the tables are greasy, the cutlery is dirty. Disgusting! And this time that I complained over the phone about the lack of ingredients in the soup, the lady was really not bothered about it and was not apologising at all. So rude! I requested a refund for the lack of ingredients in the soup and the fact that the other dish was just half of what it is usually and she said she could only refund for the soup. I hope I do get it though, because it’s really annoying to be treated this way. I made it clear to her that THEY’VE LOST CLIENTS as we’re not going back ever again and will tell our friends then same. The lady didn’t really mind this comment though… Hope management does something about it!

   almost 3 years ago
3. Terry Cheung ★☆☆☆☆

   Food are not delicious as before , and even worse is the rice is cold with Bento and the soup of Ramen is salty and not hot, menu is not updated while two things ordered but eventually they cannot deliver. Have been eating a few times before that this was a good restaurant and food was awesome . Now they put 20% off notice but asked you to order online without 20% off , you won’t see the waiter until they deliver the dishes , so be prepared to help yourself to get utensils, cups , water, sauces yourself. I don’t recommend to go as I won’t go again , so disappointed to lose a once good Japanese restaurant .

   almost 3 years ago

1. Missy Lewis ★☆☆☆☆

   Incredibly disappointing! We would order (deliveroo) regularly before, during and after Covid. However, the quality of food has seriously decreased in taste and value over the past few months. The Szechuan aubergines with chicken in chilli sauce veges and rice was always a family favourite but after recently ordering this for the second time. I forgave you the first time but, even then that was disgusting. Nothing on this occasion was worth salvaging. The tasteless mush we received was not fit for purpose. You’ll only get one star and that was only because the bao burger was nice but the (New) Cheese Gyoza was non-existent!! Which I paid an extra £1 for and only received the chicken gyoza. No note or apology. Taberu Kingston you’ve lost a customer which is a shame. But, shame on you for serving well below decent food!!

   almost 3 years ago
2. James Spratt ★★★☆☆

   Funny place. Various drinks not in stock, have to ask for soy and wasabi and the wasabi that's provided is grim so have learnt to bring my own tube (pictured). The food however is really tasty and I will be back, it's just certain basics in the service aren't where they should be. As long as you bear that in mind (and byo wasabi!) you'll have a nice time.

   almost 4 years ago
3. FromNicLove ★★★★★

   This is one of the only reviews I’ve ever made, but I feel Taberu really deserves good word of mouth. We only by chance stubbled across this place and were a little dubious as to some of the things on the menu. I must say however, this is one of the best takeaways I’ve ever had. I loved their innovative take on tacos with crispy seaweed, which were amazing! The sushi was on point and their ramen was a very good dish and one that I would most certainly get each time. Thank you, for a very delicious meal!

   almost 5 years ago

1. Julija Mitura (Julia Mitura) ★★★★★

   We are sushi lovers and always looking for a great sushi places. This place is very local for us, so we decided to give it a try. As we understood place opened recently, food quality is amazing, lots of ingredient and everything is super fresh! As started we took aubergine (on the photo), just delicious and then we went for rolls only, 4 in total and I cannot tell which one was better, all amazing. Guys, please don’t get worse with the time. Please keep the same food quality. Can’t recommend this place enough and looking forward to come back.. tomorrow ;)

   more 6 years ago
2. Panos Savvas ★☆☆☆☆

   Ordered via Deliveroo. Was very disappointed with the quantity considering this was for a family meal and cost over £60. The sushi tray cost £18.50 and the sushi/rice dish that is smaller than our coffee cup was £12.50. Not a main course as advertised. Tried to call the restaurant but no answer. Kids hungry and left trying to work out alternatives.

   more 7 years ago

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