itsu

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Reviews

1. Laura F. ★★★★☆

   Tasty food at very affordable prices. Service was a bit unclear and place could have been cleaner though.

   almost 5 months ago
2. David N ★★★★★

   Amazingly good food. Touch screens are available to make an order if you want. The good was ready within one minute, and im not exaggerating. The staff are helpful friendly and polite. The restaurant was very clean. It's well worth a visit disabled access is good also. It's definitely the best Itsu I've been to.

   almost 7 months ago
3. Sedric ★☆☆☆☆

   Be aware of fish bones in the Salmon Sushi!! Please give this feedback to the food prep staff to make sure to pick out all the bones in the salmon. This is not the first time I’ve had a bone in the salmon. It’s very dangerous and a health hazard. I was lucky that I felt it and spit it out. If it’s ingested by someone it’s very dangerous!!!

   almost 7 months ago

1. sanjay singh ★★★★☆

   I ordered famous coconut , chicken soup noodles and chicken gyoza. Soups were good however Gyoza was bit bland even with source . Service was fast and Ambiance was good so will give 4.5/5

   almost 3 years ago
2. Saurabh Singh ★☆☆☆☆

   Did not like the taste at all! Plus requested for no bean sprouts in noodles and the person wasnt aware of what bean sprouts were so he cancelled all veggies, without trying to check if they even have it in their recipe or not!

   almost 3 years ago
3. Joseph Salama ★★☆☆☆

   I have been coming here for many years and I really love this food, so it saddens me greatly to leave such a review, but the management today really upset me. Thank you ms manager whom I have decided not to name on this review…. Yes turned out the lady was the manager! Often I take advantage of itsu’s very generous half price end of day offer, if I am local to an itsu at dinner time. Today was one of those days. Also Occasionally when I’m out on the move between jobs and not going home, I’ll quickly devour what I’ve been lucky enough to catch. Today again was one of those days. Never had a problem before, until today. One staff member started complaining, quite loudly I may add, about something to do with take away customers. I didn’t pay much attention as it’s rude to eves drop, however upon my departure I cleared my table, took it to the bin and threw it in. Trying to be a good customer and reduce the workload for the staff. It turns out the bin bag was missing And empty boxes fell onto the base of the unit making a bit of a mess. A young lady came over muttering angrily under her breath, I apologised as I picked up all the mess of boxes and empty packets of sauce etc… took them to the till, apologised for the mess I had caused again, only to be greeted by a barrage of rude retort from lady the manager. I tried to help, AND I apologised but she just couldn’t let it go. It would be a one star if it wasn’t for the many years of delicious food I’ve been eating from these establishments.

   almost 3 years ago

1. Spike Mclarrity ★★★★★

   So nice to see businesses open again. Itsu is in the centre of Kingston. There is a good selection of Sushi and various other foods. Self service, plenty of seating and some seating outside. I am glad that l have come across this place as l don't always want a heavy meal. I imagine it can get busy, but l enjoyed my experience of eating here.

   almost 4 years ago

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