Reviews

  1. A. Y. ★★★★★

    Delicious food prepared quickly. Friendly service. Good prices.

  2. Simone Chalk De Pais Para Filhos Educ. Financeira ★★★★★

    I visited itsu in Westfield White City today around 12:20, and I had an excellent experience. Tamima helped me, and she was absolutely fantastic. Her customer service was outstanding—friendly, helpful, and genuinely caring. In the food retail industry, it’s rare to find someone who goes above and beyond the way she does. She made my visit feel welcoming and enjoyable, and I truly appreciate her effort and positive attitude. Thank you, Tamima, for the great service!

  3. mimi ★★★★☆

    Top score for seating area and comfort. Food is the same with other Itsus. It’s practically empty in the evenings and it’s nice to come here for a nice quiet bite.

  1. Md Abdullah Al Adnan ★★★★★

    I really enjoyed my visit. The food was fresh, healthy, and full of flavor — perfect for a quick and satisfying meal. The service was friendly and efficient, and everything was clean and well-organized. The atmosphere was calm and modern, making it a nice spot to relax and enjoy some delicious Asian-inspired dishes. Definitely recommend stopping by if you’re in the area!

  2. Lucky Tiwana ★★★★★

    Itsu delicious! ;) Love itsu healthy and nutrious Japanese food ... forget McDonalds and Greggs eat healthy ... try the Spicy Chicken Terriakye with a soft egg and extra spice little portion for £5.98 with Blue Light Card or Westfield Discount if you work in Westfield. Itsu delicious! many other options if you like sushi and noodles both hot and cold, eat in or takeaway. Oh dont forget the healthy aloe Vera juice wow!

  3. Emi Glover ★★★★★

    If you like sushi and Japanese food this is your place. Their food is always fresh, beautifully displayed and the ambiance of this place is just lovely. I was pleasantly surprised to see the self order machines as I haven’t been to Westfield since the beginning of the pandemic. The machines are easy to use and no queueing. They have a good choice of vegan/vegetarian dishes and sushi including soups, dumplings, noodle/rice bowls and rolls.

  1. Dragan Alexandru ★★★★★

    Good prices, good taste, fresh and healthy ingredients. I loved it. It was pretty empty at 11am, so the service was really fast.

  2. Leah Howie ★★★★★

    The staff are very friendly, welcoming and patient, especially the guy who worked tonight, he let us stay while we finished our food while they were shutting and cleaning. He also found my lost bag and handed it back making sure he gave it to the right person. Super nice thank you! :) also the food is great, cheap and loads of free great sauces and seeds to add to the food! Thanks again!

  3. مهاب الجوكر ★★★★☆

    Had two classic sushi , was delectable and cheap paid only 10£, so far this is the cheapest meal in London

  1. Navid Anayati ★★★★★

    Healthy food, zero waiting time to pickup the food, competitive price. Many seats available and more at the upper floor. ITSU belongs to the fast food category but completely different: you don't smell fried food, no long queues and no loud customers. If you're looking for burgers, fried chicken or chips than try somewhere else. The menu are mainly based on salmon, rice and vegetables.

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FAQs

What is the address of itsu?

itsu is located at Level 50 Unit U2116 and U3110 Westfield, London W12 7GF, UK

What is the phone number of itsu?

You can contact itsu at +44 20 3667 8304

How can I get to itsu?

You can find directions to itsu by following this map link

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