Lucarelli Restaurant Restaurant in West Bromwich

Reviews

1. Hayley D1985 ★★★★★

   Had the Bottomless Brunch here as a birthday treat, and we received great service from start to finish. It was my first time here so wasn’t sure what to expect but we really enjoyed it. A few more dishes could be added to the menu but what we had was delicious. We also had 2 cocktails each and a bottle of Prosecco on the table. I’m sure they would have bought us another bottle if we could have finished it but we were taking it slow due to a heavy one the night before! Definitely recommend and would come again!

   almost 7 months ago
2. Kamila Klopotowska ★☆☆☆☆

   Very Disappointing Service Experience Unfortunately, I have to leave a negative review after my recent visit. From the start, all other guests received a welcome drink (most likely limoncello), but we were not offered anything. I also didn’t receive the drink I ordered with my meal. When I mentioned this to the floor manager, his only response was that the waitress was new – which I find very unprofessional. It is not the guests’ responsibility that staff are not properly trained, and no one came to check on us or ask if we needed anything. Another shocking moment was when I asked for cheese with my dish. Instead of bringing freshly grated cheese to the table, the waitress took already-grated cheese from a plate stored in a side cabinet behind me, next to cutlery. This cheese had clearly been sitting there for a while – who keeps cheese in a cabinet instead of a fridge? Cheese should always be stored refrigerated and grated fresh in front of the guest. This only shows how unprofessional the staff are and how low the service standards are in this place. I also ordered an Earl Grey tea, but what I received tasted like a regular English Breakfast tea – completely different from what I asked for. Overall, the service was extremely poor, and the floor manager did not even apologise, only saying that the waitress was new. After this experience, I can confidently say I will not be returning.

   almost 7 months ago
3. Ruth harrison ★★★★★

   love love loved this place. The food was so good the lamb was really lovely. Monkfish in cream sauce with veg and the sauce was even nicer. I had come here for my birthday at the beginning of the year then came again from my daughter's birthday she loved it catered for another child that had nut allergies. They were some hiccups but nothing much to talk about. The staff members were very good very helpful and I would rate them 5 Stars. I can't wait to come back again. Such a lovely place I wish they had dancing there. Lovely place for a small wedding this place can get quite busy, there was more than enough parking. I can't wait to come back again. Thank you

   almost 7 months ago

1. Johti V ★★★★★

   I was very impressed by the service there, the server was very attentive. The food was delicious. We ordered the scallops for starters which we really enjoyed and then had the spaghetti carbonara and a chicken dish - both very tasty and creamy! I also ordered a pina colada and didnt realise they had a 2for1 on cocktails on which was a nice surprise. Overall we thought the food was delicious, the decor was very nice.

   almost 8 months ago
2. G. “WizeFool” ★★★☆☆

   Popped out for some food. This place was a chance of venue. Parking is off Taylors Lane. Fair amount of parking on the day. Service was polite but wouldn't say friendly. To me and introduction of your name always helps. Food arrived quickly and was nice. It is pricey and you can tell it's because it's made fresh with good ingredients. Now I am very torn about this review as it was very basic food to cook. Yet the prices were pretty high for what you get. I would have gone higher with my rating but the service wasn't up to par with the food. Hope you have a better experience. Enjoy.

   almost 9 months ago
3. Carl Gayle ★★★★★

   I have now eaten here twice and both times had an excellent meal with great service. The food is very tasty and the service is efficient and friendly whilst also professional. Quite pricey but you get good quality for that price. Meal for 4 just under £200 The carpark can get very crowded is the only criticism.

   almost 3 years ago

1. Sue Ward ★★★☆☆

   I visited here with 2 friends mid week. I have not been in a restaurant so busy in a long time, it was great to see. We all had starter an mains. Food was tasty well presented and hot. The only reason I didnt give 5 the waitress made a couple of simple errors that were soon rectified. Firstly we ordered garlic bread to come with starters as we had all chosen mushroom starter and wanted to dip bread into cream sauce. Waitress failed to pick up on our request but as I said it was soon sorted. Secondly we ordered vegetables to accompany 2 of the meals and only 1 portion came. My friend and I shared the portion rather than wait. Overall a lovely evening and tasty food.

   almost 3 years ago
2. Chris Naylor ★★★★★

   Wish I could give more than 5 for the fact that the spaghetti with baby clams and prawns I ordered may be one of my favourite dishes ever. Beautiful meal, atmosphere lovely, waiters and waitresses were quick and responsive. Can imagine it getting busier in the evenings, our 4pm showing on a Saturday had more than enough seats to walk in without pre booking. Fully recommend, will absolutely be returning if in the area again!

   almost 3 years ago
3. Donna Willetts ★★★★★

   We had a lovely lunch in one if their domes. We enjoyed every course and the service was fantastic! Everything was cooked to perfection whether it was calamari, steak or pasta and the portion size is generous. We love having our celebrations here.

   almost 3 years ago

1. Zoe Keep ★★★★★

   Beautiful restaurant. Staff are friendly and attentive, but not pushy or intrusive. The food was excellent (I can't recall the last time we went out and my mom not only cleared her plate, but mopped up sauce with garlic bread!). Priced as you would expect for the quality of venue, service and food. We will definitely return.

   almost 3 years ago

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