Took For Ever, Paid For An Extra Item. it Didn't Arrive, Didn't Get Compensation, They Just Kept The Money Without Providing The Item!
Ordered through Uber. Said it wasn’t this subway as I’d never get from this one again after food poisoning. But it was from this one and now both me and my daughter are ill yet again from here. Needs to be shut down as I don’t know how it has recently been given a 5star hygiene rating somehow and this is the 2nd time sick for us and everyone else I know who’s had it said the same.
I will not be visiting this store again even though it is local. I felt that the service was very slow considering there was only one customer before me and when I did get served the young lady was very rude and everything I said seemed to have confused her. My parents had warned me not to order from here since they have had the same complaints however I thought I would give the benefit of the doubt however I wish I hadn’t.
If you're looking for polite service, you best not stop here. If you're looking to be served within an hour, again, best not stop here (and that's without a queue). I have seen these guys refuse Deliveroo drivers and ask them to cancel because they were 'too busy ' and there was only myself in line. They are incredibly slow to serve, work at a very soul-destroying pace and the meat is like rubber! If they listen correctly to your order the first time, it's a miracle. Last time I went in, she asked me four times what my sandwich was. Each time she asked, she continued to potter around doing something else then came back to me to ask again! It begs belief. Motor Fuel Group offered a very half-hearted apology so I hope my review influences any future customers instead.
Sullen rude service. No availability of wraps. One of the servers was talking on phone the whole time on headphones. No smiles. 2 Servers even treating each other rudely. Not a great experience.
Wouldn't serve me while I was in store because he had orders coming through on deliveroo and they take priority apparently..won't be buying from here again.
Diabolical. Every time I go in there is a problem. Toaster broke, breakfast finished after half an hour, no bacon, they cannot understand a word you say. Would not recommend
New staff every week that change the rules of what you're allowed on your sandwich. Actually shuts at about 4pm every day due to 'technical errors'. Fantastic if you get the lad who's been there since day 1.
They should really change their business hours because if you go after 5.30pm you will find it closed but the opening hours say they're open until 8pm. Depending on which staff member is working is depending on how long you want to waste of your lunch break. Terrible slow service. I have had to ask them before to put more meat on before because they short portion (I worked in a subway so I know the portion sizes) refuses to put the subs in the toaster for longer than 20 seconds. The drinks fountain is never ever working! And very poor choices of bottles drinks. Cross contamantion between foods. Once again depending on the staff member is depending on how sloppy you get your food. I try to go in when I see just once certain person working as he's the best. Head office need to pay them a visit and offer more training which is badly needed.
Subway is located at Bridge St, Swinton, Mexborough S64 8AP, UK
You can contact Subway at +44 1709 570689
You can find directions to Subway by following this map link