Le BRGR

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Reviews

1. Aishah Saddique ★☆☆☆☆

   0 stars, ordered on uber eats, had 3 things missing. In addition to this , there was a hair in the burger. Not to mention this was for Iftar, so you can imagine the disappointment. 70 pounds were spent. The hair is absolutely disgusting,

   1 year ago
2. Rita P ★★★★☆

   Had a really good experience. Had the double cheese burger and chips. The burger was delicious and the chips were generous in portion. Decently priced. The two young chaps who served us were brilliant, good service, polite, helpful and friendly. The seating area is small and basic. The negatives include: burger a bit small, my burger had too much tomato sauce and mustard and if sitting in, I recommend each order have a tray or provide disposable plates, hence 4 stars. I would go back as the burger was delicious and service excellent.

   almost 2 years ago
3. Salam S ★☆☆☆☆

   Very disappointed with the quality of food this time. The food arrived stale and cold . The manager was not interested in a complaint told me to take it up with Uber eats. When I gave the order number he said he cannot see the time the order was placed or when it was picked up for delivery.I told him it has been over a hour. He said it's standard for the food to arrive cold and stale. The food itself was not at a standard you would expect from a burger priced at higher range. The food quality this time might be a one off but the attitude of the manager I spoke to sums up an overall bad experience with this place. Won't be ordering from there anytime soon.

   almost 3 years ago

1. A Q ★★☆☆☆

   Nice burgers. Very good substitution for McDonald's in London. good price and the quality of the burgers is also good but sizes are small. Not a good place for eating in, a staff member who calls himself the manager named Asif was not at all helpful. I went with my family yesterday 25.01.2023 for burgers and we wanted to dine in. Unfortunately it was so cold and their heating was not working so we requested Asif to let us sit in Torros and eat and he simply and bluntly refused to accommodate us. I had my 7 year old child with me who was freezing and so was my wife but we still ate wearing our jackets and freezing our feet off. No matter how good ur food is, if ur service is not friendly and accommodating, then this place is not worth recommending. I will request to develop ur staff into good service people. Also, another incident happened while we were eating their, they sold a beef burger to a vegetarian and according to him, this has happened before.....so you can imagine the level of customer service.

   almost 3 years ago
2. U I ★★★★★

   I wanted to go Toro's next door but it was shut and asked if I wanted burgers from Le BRGR instead. I was reluctant but destiny works in amazing ways. The BIGGY burger was amazing, tastes like a big mac, the sauce and texture was exactly what I was craving. The chips were fresh and taste like the original McDonald's chips. They offered me a special sauce which was nice, nothing ground breaking but better than the usual mayo/ketchup. I'd recommend the place again, the price was fair value and the quality of the beef patties was top. The other reviews for chicken suggest it's a chicken steak and not a fillet which is a big no for me. A* from me.

   almost 4 years ago
3. Ismail Kola ★☆☆☆☆

   We have just received our order from Le BRGR. As soon as I opened the door I had negative thoughts. I knew it wouldn't be good. We ordered 2 meals and 2 burgers. The food arrived in a tiny brown bag. Opened the bag and the burgers were very small. We found this very deceiving compared to the pictures they have on their menu and online. Not the best of starts to say the least. I opened the double cheese burger, it was squashed together. The patty inside was tiny. However, I've got to say the cheese burger was nice. We also got a chicken burger. The burger was processed chicken and not a fried chicken burger. Honestly is was gross it tasted like processed undercooked chicken dipped in eggy breadcrumbs.. moving on to the chips, they were SO undercooked. My wife and I had a few and I am sure we will get stomach pains. The chips were disgusting. We paid £25 for the food, and we are currently still hungry. I called Le BRGR up there was a lovely lady on the phone who was honest and said that their fryer had broken and they had to use a smaller fryer. I appreciate these things happen but sending uncooked chips to a customer is not the way forward. Honestly do you want your customer to get food posining, specially with Covid 19 going around. Unfortunately we had to bin them and the chicken burgers too. Not a great start to 2021, and now we have to deal with stomach pains the whole weekend. The lady did say if we ordered again they will sort something out but sorry to say we will be avoiding this place at all costs.

   almost 5 years ago

1. Rafia Naim ★★★★★

   If you are looking for halal McDonald’s this is the place for you. A friend suggested it and said biggy burger is exactly like Big Mac and she was right. Also good value for money, we got two biggy burger meals (burgers, fries & can of fizzy drinks each) & only costed around £10. Lady who served us was also very polite. Would I go again, yes I would :)

   almost 5 years ago

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