Google says they are open. The door is locked and staff tell me to use another entrance … for a coffee shop. Clearly people are eating. They say they open at 5:00. I show them the Google page and they usher me out saying something incomprehensible.
Came here after a long day at work, just wanting to eat and sleep. The hotel receptionist told us the restaurant would be closing in about an hour and to head down soon. I asked if we needed a reservation, and he said no, it wouldn’t be an issue for two people. We went straight to the restaurant and were immediately met by a rude waitress who asked if we had a booking. When we said no, she told us to come back in 30 minutes, even though the place was completely empty, with at least 10 free tables. They were nearly closing, yet still turning people away? After 15 minutes of waiting around, we asked again and another staff member seated us without hesitation. But the same waitress then went out of her way to avoid us, pretending to be busy while blatantly ignoring our table. We waited until the bartender eventually took our order. She finally brought our food over with a miserable attitude and had the audacity to snap “you’re welcome” when no one thanked her for abysmal service. Shocking behaviour from the woman with long dark hair and big glasses. I honestly don’t know how she has a job in a customer-facing role.
Reasonable food at Reasonable prices, pretty god for central London. Breakfast is good, good selection of foods and they have Marmite! The breakfast and dinner meal deal is good value.
weve just returned from 3 days at london and ate here everynight and breakfast on a morning brilliand service brilliant staff especially kristine5973 who even rembered my daughters order from the previous night which was fab
I stayed at the Premier Inn London Euston recently and I had a meal at the Thyme Restaurant attached to the hotel. It was a most enjoyable experience. The restaurant is modern with plenty of seating. I did not have to wait long for my meal to be delivered to my table. I had soup to start with which was very nice. My main course was the Fake and Ale pie with potatoes and peas. There was a small issue with my main meal which was that the Fake and Ale pie was not warm enough for me,so I asked for it to be reheated which was done promptly. This did not in any way detract from the overall experience of eating my meal which was very nice. There is a bar in the restaurant and the Premier Inn London Euston is attached to the restaurant so you not have to travel far if you are staying at the hotel! I would recommend a visit to the Thyme Restaurant attached to the Premier Inn London Euston.
Thyme restaurants are normally pretty good, nice selection at at reasonable prices and well prepared, I eat in these often as they are attached to Premier Inn hotels I stay in on almost a weekly basis but on this occasion my experience in the attached Thyme restaurant was not great. Food was good but the service was very poor. Waited 15-20 minutes for my order to be taken, & I had booked the table in advance, and I had to call someone over to take it. The waitress who delivered my wine before did not offer to take it. After the main course I was left unattended for another 20+ minutes before I walked to the booking/front desk station to ask for the sweet menu, finally I had to capture a waiter to take the desert order.
Staff is friendly, but too disruptive. Waiters don't seem to have assigned tables. While eating my meal, I was interrupted every few minutes by different waiters asking the same questions. The food was OK but a bit bland.
Thyme Restaurant is located at 1 Duke's Rd, London WC1H 9PJ, UK
You can contact Thyme Restaurant at +44 870 238 3301
You can find directions to Thyme Restaurant by following this map link
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