New Look

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Reviews

1. Maryam Khan ★☆☆☆☆

   Zero customer service skills. Staff are extremely rude and unprofessional. A young lady at the till couldn’t even crack a smile. Changing rooms are closed unnecessarily then they have the audacity to say sale items are exchange only??? So we can’t try clothes on and on top of that it’s exchange only? What a ridiculous policy!! @newlook sort your staff out! And employ/train people with better communication skills!

   1 year ago
2. Mel B ★★★★★

   The staff are really friendly and helpful. I've found that I'm never kept waiting too long. The store is airy and spacious, and the clothing is really well set out, so you don't have to spend ages looking for anything. However, there is always a member of staff on hand to help with any queries. I really enjoy visiting the Peel Centre store.

   1 year ago
3. L B ★★☆☆☆

   Visited to return an online order and the young woman serving me was bordering on rude. She barked at me about a QR code and then muttered something and dismissed me. I don't think she was having a bad day because she was happy talking to her pal in the queue. I haven't been in this store for a while and after this hostile exchange I wont be returning any time soon. I also overheard her deal with a telephone enquiry and again she was unhelpful. I've worked in retail many years and this is unacceptable conduct.

   1 year ago

1. sona mc ★★★★★

   Great customer service. Best to go in the evening or Sundays for free parking. The Peel centre is renowned for stringent and expensive parking. Beware!!!. New look great for click and collect

   almost 3 years ago
2. Catarina Lopes (Cataalopes) ★★★★☆

   Very wide space with a good selection of items. Staff is very friendly and fast. The only thing that I would say is that the shoe area is not as grand as the one in Arndale, but it's still OK. I'll definitely continue shopping here.

   almost 3 years ago
3. Jordan ★★★☆☆

   Often get dragged around this store by the mrs spending my money and always have lots of fun doing laps looking at the same items of clothing at least twice, Can't wait for my next visit.

   almost 3 years ago

1. ken ellis ★★★☆☆

   Easy to park, easy accessable, nice and clean, helpful polite staff, lovely products, clothing, stock levels to take away aren't good, prices slightly expensive, but youngsters don't shop for a bargain and will buy here

   almost 4 years ago
2. Shar _Dar ★★★★☆

   A tad bit pricey but otherwise great variety and some really nice jewellery. Lots of different options.

   more 6 years ago

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