Massive starter plates , so don't order loads . Mains normal. Food was delicious. We were made to feel very welcome
Absolutely amazing food as always. Lovely service aswell. I highly recommend the duck in satay sauce, the duck was falling apart due to how tender it was, very well cooked. And the squid in szechuan sauce was delicious too!
We came in for our first visit from Skipton last night. The whole experience was absolutely outstanding. We couldn't believe a Chinese restaurant of this standard was in Earby. The starters are incredibly well presented and perfectly seasoned. Highly recommend the salt and pepper baby corn. The mains and rice were also great. Very generous portions. The Chinese lager on draught was creamy and probably one of the top three I've ever had. To top things off, the service couldn't have been better. We look forward to coming back and strongly recommend you order from the banquet menu. Terrific value.
This is by far the worst meal out experience I’ve had in my life which has driven me to leave this review as soon as we left sitting in my car. They took other people’s orders before ours and totally forgot us, waitress was getting frustrated at us when we asked questions to do with the menu (also didn’t make eye contact but just huffed and puffed, they brought us a number of wrong dishes that they later changed and my sons dish happened to be wrong that I realised halfway through him eating it. Steve (their waiter and a very nice man) acknowledged it was wrong and said it would be knocked off the bill, the man at the bar along with the female waitress who took our order proceeded to literally shout at me because we notified them about that dish at the end. To start with, she said it was right until she checked with the kitchen, but still she wouldn’t apologise. Never have I felt that disrespected and verbal aggression towards be by restaurant workers. Even 2 other tables next to us told my wife that the service had been terrible. And just to top it off, mine and my wife’s dishes had no flavour whatsoever! Avoid this place, it’s expensive and you’d get a better meal and service at your local takeaway. Photo is the dish they tried to tell us was ‘house hot & spicy chicken wings’, when Steve (their nice waiter) clearly told us that it was their ‘house Cantonese wings’! I know Chinese, and this dish was clearly Cantonese sauce!
Went for a valentines evening meal, food was lovely, staff friendly and a good atmosphere. Had the chicken in blackbean sauce with rice.
Visited tonight for a family members birthday. When asked about gluten free options, we were told to nip over to Co-Op. Awful customer service and made the individual family member feel isolated for having different dietary requirements. Won’t be returning.
Real sad to see that no dietary restrictions are catered for in this restaurant . .. In this day and age we should be seeing more restaurants supporting gluten free choices and not telling the customer to go to the local co-op for food!!. Spoilt what should have been a lovely family day.
Really nice sit in restaurant with large and varied menu. Excellent Quality and Value
We went as a party of 9 for my daughter's 13th birthday and the staff could not have done more to make her feel special. They made such a fuss of her and sang to her. We could take in our own cake and everyone showed a genuine interest in the design with her. Can't recommend Jade Palace enough, thank you so much for your efforts xx
Jade Palace is located at 27-29 Colne Rd, Earby, Barnoldswick BB18 6XB, UK
You can contact Jade Palace at +44 1282 842712
You can find directions to Jade Palace by following this map link