Service, coffee and cake okay...but the ambience was poor.. The table tops were worn and the fabric seated chairs were horribly stained.
worst part of my visit was witnessing the manager's behaviour towards the staff. It was clear that the employees were under a lot of stress, and it wasn't hard to see why. The manager was rude, condescending, and downright mean. I overheard them berating an employee for a minor mistake in front of customers, which was incredibly unprofessional and embarrassing. No wonder the staff seemed so unhappy and disengaged who could blame them with a boss like that? Overall, my visit to Costa Coffee in Prestwich was a complete disaster
Always friendly, professional and helpful. Clean, nice environment. Thanks to Borga, great Barista and makes lovely coffee!
A very run of the mill Costa, have been going here for many years and since it opened. The main attraction is the convenience of it being in Tesco. Service is good overall but there is a high turnover of staff so this place doesn't have a neighbourly feel and the staff aren't particularly warm and friendly. As a long standing customer I don't feel particularly valued. Much better than some of the poorer Costa branches in the city centre. But nothing to shout about.
Gone down hill over the last few years they have lost some brilliant staff replaced by average. For some reason they give me the exact same drink when order a capp or lattee and just ask if I want choc sprinkles on top. The old staff used to make a proper capp with reduced milk and more Thoth. The bald head guy is quite good but all the girls are struggling and seem stressed out all the time.
It was the only place open for breakfast before 08:00 on a bank holiday. Coffee was reliably good and the vegan sausage in a bun was okay with brown sauce. Lone staff member was friendly and helpful.
Staff behind the counter clearly didn't want to be there moaning loudly about the job and throwing things around as they were making coffee's. Had mine almost thrown at me in the cup after it was made.and When I went back as they had given me the wrong one was told "we can't make it again". You'll have to have what you have.
I ordered a take away this morning, when my coffee arrived it had a personal note in there saying good morning to me. it give me a reason to smile this morning. Thank you 5* service.
Nice and clean with quick friendly service. Prices are a little high. Good parking and plenty of power points to charge phones and laptops. Much brighter and cleaner since the refit. Lovely comfy couch at the back of the seating area. Great place for people watching.
Costa Coffee is located at Valley Park Rd, Prestwich, Manchester M25 3TG, UK
You can contact Costa Coffee at +44 333 003 5883
You can find directions to Costa Coffee by following this map link