Starbucks

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Reviews

1. Patricia 07 ★☆☆☆☆

   The manager is horrible! Never seen such bad management. Treats the employees horribly and expects store to be up to standards!

   almost 2 months ago
2. Emma Whittle ★☆☆☆☆

   Absolutly aweful experience 20 minutes i waited for 2 drinks they were to busy serving all the drive thrus first even though we had placed our orders first they need to sort there priorities out!

   almost 2 months ago
3. Radha Measuria ★★★☆☆

   First time in this Starbucks. Stayed to work. It was handy to have plugs and USB sockets that work. Asda parking is only 3 hours. Ordered gingerbread matcha latte… was told that day there was only 1 machine working so it would take some time, I appreciated the heads up. However when my drink came there was cinnamon just thrown all over it, cup was only 3/4 full, lumps of matcha powder floating in it and couldn’t tell it was gingerbread. The whole place was really cold so not ideal for sitting there for long. Bathrooms not clean, toilet was gross and the paper dispenser all rusty. Staff were pleasant enough but clearly quite stressed and rushed. For what you pay, it wasn’t the best experience I’ve had.

   almost 2 months ago

1. Simba ZeLion ★☆☆☆☆

   Ive bee here quite a few times, leaving 6 weeks inbetween. But I'm reminded how slow the service is, how poorly the drinks r made and why they don't listen to what you've ordered. Don't want to come back here

   almost 2 years ago
2. Gavin Gration ★★☆☆☆

   Slowest drive-through ever. If you get fed up and go inside forget using the rewards app. It's pants. Worst app ever. Coffee is okay when you actually get it. The good news is that alternative coffee shops are available locally with a really decent app and they costa bit less too.

   almost 3 years ago
3. Vishal Kondabathini ★★☆☆☆

   Sticky floors & busy baristas - Service is focused on Drive thru customers rather than the customers at the counter - May be they should be staffed enough to take care of both the customer sections. The place can be kept a little more clean, the floors were sticky and the tables were not wiped.

   almost 3 years ago

1. Awkward Niqaabi ★★★☆☆

   Visit this Starbucks every time I'm in Ashton because my friend is obsessed. The favourite for us is a Java Chip Frappucino with cream. Out of all the times we've visited, I think I've only ever had one instance where the drink was made with care, it's always watery and without chocolate sauce. We normally order at the drive-thru and the last time we went not only was our frappucino watery but for some reason after a couple of minutes of waiting at the window, I was asked to wait at the bay even though there were no cars behind me. I don’t think my friend and I were doing or saying anything inappropriate so it made us super paranoid and now very reluctant to go back there now.

   almost 3 years ago
2. Aisha Hussain ★★★★★

   A massive THANK YOU! To DAVID at the Ashton Starbucks who made me the best hazelnut latte (let me taste abit first then absolutely converted me!). He was absolutely outstanding! Exceptional customer services, real empathy towards my little boy who has autism, understood where i was coming from, accomodated us with upmost respect very pleasant and cheerful to speak with (service with an absolute SMILE!!) and a real aabsolute Starbucks, just what you need thr right kinda staff for the job! (David even came over to us to ask how our drinks were and if there was anything else he could!!) Amazing! Couldn'thave done enough for us made us feel really comfortable and at ease....He deserves an absolute payrise and 5 Stars for his Exceptional customer services! Great comms and fab understanding and listening skills, nice and chatty made our new year ! Definitely coming back here as our first time at this store....Hope to book in 2022 on the back of David personality! Top Man! Thank again David for your kind pleseant service. We wish you and your staff a very Happy new year! Much Love Aisha

   almost 4 years ago
3. Thomas Jansen2020 ★☆☆☆☆

   Ordered 2 drinks a strawberries and cream and a hot chocolate. The strawberries and cream was really nice but the hot chocolate was awful. Hot chocolate was weak and had whipped cream on it even though we didn’t order whipped cream. We asked for a new hot chocolate and all they did was take the whipped cream off. Shocking service, especially for the price you’re paying.

   almost 4 years ago

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