Really wanted a coffee and food. Stood in one empty queue whilst serving staff ignored us. After 10 mins they then redirected us to the person on the cash desk for a table . Pointedly ignored then by cashier. Couldn't take the nonexistent customer service so left.
Visited here after a year or so as last time was quite poor. Really disappointed and wouldn’t recommend. One member of staff let all her team down with her poor attitude and general dislike of customers. We watched how she served everyone as if they were really an inconvenience. She needs to rethink if retail is her forte as she was rude, slow and clearly didn’t want to be there. As I had complained about the 3 chips in my cup, she chose to leave the cake we had ordered on the side for almost 15 mins, saying she was waiting for the kitchen to prepare it, until I literally got up myself to get it! Did apologise for the cup as I was paying to get the tip but I felt really uncomfortable the whole time and couldn’t wait to leave. This used to be a lovely place, the garden centre is lovely and the restaurant has such potential but the odd member of staff, the decor and the food really lets them down. The shop cake was passable, the toast was actually burnt on one side on both pieces so there is defo an issue with the machine and almost £15 is a lot for the experience we had. Very poor value for money.
Always use fryers garden centre knutsford plants are the best but went in the cafe today took my mum had a coffee and scone the coffee was cold and the scones would put a window through they were that hard when paying for them I told the girl at the till and she said probably from yesterday and said £14 and pence no I’ll speak to the manager ect won’t be going back to the cafe very disappointed
Been here a few times in the past month, coffee has been v good & hot (some cafes serve warm so top marks for fryers). Food has been really nice, tried the club sandwich & fish ciabatta both with chips & salad has been fresh each time. The cakes all look v nice, hv tried fruit scone & custart tart & would defo order again. Staff are pleasant & provided us with good service
Visited early Saturday only a couple of tables occupied. 2 members of staff on duty. Completely oblivious we had sat down. Waved to attract their attention as busy folding napkins. Got their attention, had to ask for menus and ordered 2 coffees while we decided what to order. We sat and sat and sat until I noticed our coffees were going stone cold, my daughter stood up and went to counter to pick them up, 2 staff members were open mouthed but didn’t move or apologise. We ordered our food - bacon bap with black pudding, food arrived, no bap, just bacon and black pudding. She went to get a bap. Trying to pay - nobody there we literally could have just walked out, 3 people wanting to pay, no sign of anybody, my daughter had to go hunting for someone. It’s a definite NO from us. Won’t be visiting cafe ever again
Lovely staff food was nice Lovely
Very helpful staff. Lovely food. X
Takes ages to be served to the point had to find a staff member, had offer on for cream tea and they hadn't defrosted the cream...cups unclean. Really disappointed, used to enjoy this cafe, not anymore. Positive staff are friendly.
The great start wasn't as big as expected, but tasted brilliant!
The Cafe At Fryers is located at Fryer's Rose Nursery & Garden Centre, Manchester Rd, Knutsford WA16 0SX, UK
You can contact The Cafe At Fryers at +44 1565 755455
You can find directions to The Cafe At Fryers by following this map link