Reviews

  1. Jodie Ward ★★★★★

    Thank you to the ladies this morning who helped me search for a top I’d seen online. Fab customer service!

  2. Mona ★★★★★

    really like H&M because their clothing style matches my taste more than many other high street brands. I can usually find both trendy and comfortable pieces that suit me well. What I especially appreciate is their garment collecting initiative — you can bring in clothes you no longer wear and get a £5 voucher in return. I think this sets them apart on the path to Net Zero and shows a real commitment to sustainability. Overall, it’s a store that aligns with both my fashion sense and my values.

  3. Karen Hackwood ★★★★★

    The staff in H&M went above and beyond searching through all their rails to find a specific longline waistcoat for me which had been blended in with the rest of the stock. (only 1 left) Even though busy and short staffed both members of staff were interested in whether the lovely lady had found it for me..while serving a long line of customers ..which she did! Thankyou. Love it! Highly recommend this store!

  1. aliza khan ★☆☆☆☆

    Today I went to H&M with my mom we went into the changing rooms and came out and gave the lady who claims was the manager her name was soniya said “put the hanger on those and unfold them now” in a very rude tone my mom said that’s your job and there’s no need to be rude and she gave too much attitude to my mom so I had to step in arguing with her telling her it was her job to do it for us and there’s no need to be giving much tone to us and arguing with my mom,you chose to do this job so act it,then I advise to see the owner of H&M who wasn’t in and was told to come tomorrow to talk to her,this is unacceptable the staff members need to show respect to their customers the reviews are bad enough they need to change their behaviour towards to customers (the lady name was soniya)

  2. EJ Bookings ★★★★☆

    Nice, moderate and small store. There’s not a lot of selection, but it’s good for the size of the store I suppose. Was surprised to see the fitting rooms were closed on a weekday though, I understand it could be down to staffing issues but the store was dreadfully quiet! Not busy at all, I’ve been to several other H&M’s and their fitting rooms are all open regardless if they’re quiet or busy. Just annoying really when you’re walking around picking up pieces to try on and the fitting rooms are closed.

  3. jaspreet singh ★☆☆☆☆

    Such a bad experience in the store of new square west bromich .. we went for shopping and we asked the staff that can we use the fitting room she said no we can’t because its closing time … but thats fine we understood.. but what we saw a lady went for fitting room and the staff they allowed her for changing room … sry to say because they are from same community i think they were african …its was racism because we r indian … and then i asked the staff lady that why u allowed her dor fitting room in very polite way she told me to leave the store and i asked her name to make a complaint against her she refused to tell her name and the another staff lady came to me and she was aswell the african lady …. I was very disappointed it was totally racism.. the staff was very rude … she said they don’t like Indian people .. i asked her to call the manager she denied.. and i left the store .. can plz anyone tell me how to complaint against them …

  1. Usama Tariq ★★★★★

    Good quality Product with affordable prices keep it up boys.

  2. Dal ★★★☆☆

    They have better quality of clothes than Primark, but their prices are still quite low. It's a good shop for visiting before going on holiday, to buy the temporary outfits you will be wearing there. A few good accessories too but not as good as it used to be for those.

  3. C B ★☆☆☆☆

    Really not good. Every single time I visit, the till queue is huge. Nearly always one person serving. It puts you off. Then, I go to the men's section. There's very little to see. The jeans section is pitiful. Nothing in my size. Which is 34W. I go to Tesco and they have all the sizes I need. A clothing store can't compete with a food shop. If you are male, do not go. Females it might be better? But you will have to queue.

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FAQs

What is the address of H&M?

H&M is located at 4-5 New Square, Cronehills Linkway, West Bromwich B70 7PP, UK

What is the phone number of H&M?

You can contact H&M at +44 344 736 9000

How can I get to H&M?

You can find directions to H&M by following this map link

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