Eclipse Auto Parts

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Reviews

1. Fezan Abbas ★☆☆☆☆

   make up prices on the spot - not good customer service

   almost 2 months ago
2. Mondo Distribuzione ★☆☆☆☆

   As a customer, I am extremely disappointed with the service provided by this shop. I purchased a starter motor with a one-year warranty, but it stopped working after only five months. Despite having a receipt and asking for a replacement or refund.the shop owner asked me to wait max 1 week for a full refund but I have been chasing them for three months and have yet to receive any resolution. Their excuses keep changing, and they seem to be blaming the manufacturer instead of taking responsibility for the product they sold me. I would strongly advise others to avoid this shop and instead go to other car parts shops in the area.

   1 year ago
3. Auto Tech ★★★★★

   Purched oil ,oli filter and glow plug, I was very surprised at the price given as it was cheaper than Euro car parts and GSF. Member of staff was very helpful and pleasant. Thanks.

   1 year ago

1. Yasir Khalil ★★★★★

   Great prices and quality parts. Nice and helpful staff

   almost 3 years ago
2. S M ★★★☆☆

   Great service, nice guys..quick and easy to get parts ordered. Thanks

   almost 3 years ago
3. Mohammed Saleh ★★★★★

   Great shop for parts. Very knowledgeable and polite staff who know what they are doing. Prices are good and they source unique parts too. Thanks

   almost 3 years ago

1. Saroar Alam ★★★★★

   Good service. They are able to find rare parts as well.

   almost 3 years ago
2. F B ★☆☆☆☆

   If I could give 0 stars I would. Costumer service is horrendous. I went to buy a bulb which they charged a whopping £47 for which didn’t even include installation. When I went to another shop just down the road to get it installed I found the very same item for £30 and installation for free. Straight after I went back for a refund and was told that a refund would not be honoured as it was “company policy” Had this been stated to me upon sale I would’ve been hesitant in purchasing. When I said this to him, he said he was unable to tell every costumer about policies? As a company, if you have policy’s in place for specific items, this should be mentioned upon sale of item otherwise how is your costumer meant to be aware of it? I feel I have been treated very unfairly by the “acting manager” (Rafi) who rudely wouldn’t reason with me and even had the nerve to say I wasn’t listening to him when in actual fact he had no response to any of my questions apart from it was customer policy.. avoid this money hungry shop at all costs!!!!

   almost 3 years ago

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