Wanting to share true kindness from staff. After ordering my meal I was ready to pay cash unaware that they do not accept cash payment. Unfortunately, during my travels my credit cards had been stolen and I was ending my trip in London and using the cash I had. Despite trying to pay cash or getting another customer to pay credit so I could offer cash payment to them the staff ended up offering my food free of charge. True kindness and the meal was great (rice bowl with chicken). Thank you again to the staff working on October 11th, 2025 around 17:00.
Contacts & Location
π Address: 6 Oxford Street, London W1W 8AF, United Kingdom
π Phone: +44 20 7637 2800
π Website: tortilla.co.uk
Photos
Reviews
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Sandra Caligiuri β β β β β
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Sapana Thapa β β β β β
Very good customer service. Bishow served me very well with each and every detailed information needed for new customers. Tacos are really tasty
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Bhargav Vansiya β β β β β
βI have Jarekβs burrito bowl at Tortilla almost 5 days a week while workingβheβs always so friendly, helpful, and excellent. Truly impressive service!β
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Bishow Sundar Sejuwal β β β β β
Very good customer service by Sagar and Denisha. Well presented food and well wrapped. I love how they treat the customer. Food was very good and delicious. Surely would love to come again.
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Tanya Malik β β β β β
Tucked behind Oxford Circus, Tortilla is a hidden gem for a quick and satisfying lunch. I recently tried their naked burrito, which allows you to customize your meal by choosing your style of rice, beans, meat, and salad. The options were plentiful, and everything tasted fresh and flavorful. While you can add extra toppings for an additional cost, the large bowl I had was already quite filling and reasonably priced at Β£9. It's a perfect spot if you're looking for a convenient and tasty Mexican meal in the heart of London. Definitely worth a visit!
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Kirsten S. β β β β β
It's a small location, yet the food is amazing. Would recommend ya the quesadilla. Medium sized is enough if you're hungry, yet not too hungry. The feel is cozy, good service and men ready behind the counter to make your food in front of you.
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Sandra ! β β β ββ
It is a place to eat super fast and not to stay at the table to share with family or friends while tasting the food. The Mexican food is good, however, the presentation and taste of the food could be improved. The staff is not very friendly.
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Nicholas Jayaputra β β β β β
One of the best Tortilla in London! The crew is very friendly and service is lightning fast! Place is quite spacious for London and has many seating places + it is clean. I came at a non-busy hour, so it's quite nice to have a meal with the music on. Taste is pretty much the same with others, but I can feel it the freshness of the ingredients, especially the salsa & guac.
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Kam A (Kam) β β β β β
5* SERVICE FROM CHRISTIAN The food is what you'd expect from Tortilla but the staff are brilliant with Cristian being the standout performer. Always so polite and helpful. He makes the service in some Michelin starred restaurants look poor. Hope someone at Tortilla reads this review and gives him a pat on the back otherwise I'll be jumping over the counter next time I'm in and do it myself :p
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FAQs
What is the address of Tortilla Oxford Circus?
Tortilla Oxford Circus is located at 6 Oxford Street, London W1W 8AF, United Kingdom
What is the phone number of Tortilla Oxford Circus?
You can contact Tortilla Oxford Circus at +44 20 7637 2800
How can I get to Tortilla Oxford Circus?
You can find directions to Tortilla Oxford Circus by following this map link