V W World Ltd Car Repair Garage in Stockport

Reviews

1. Chris Clark ★★★☆☆

   Honest review- Car went in for a transmission service and an MOT. Work carried out seems to be fine and from what I can tell adequate. Reason for the 3 star review is for poor communication, keeping my car hostage for the night when I needed it for work the next day and then when I got the car back and got home there were boxes of oily greasy tools in the boot like they’d basically used my car as a work van for the day. Now I have to clean my car boot out before I can put my kids toys and clothes in there. Not impressed

   almost 10 months ago
2. Martin Lowe ★☆☆☆☆

   Had a terrible experience at this garage with our classic VW. Was charged 360 pounds for a service which seemed only to include an oil change and a new hose. The van was running no better after the service. In fact there was an oil leak from the sump which wasn't there before. Tried to sell us a new gearbox, underseal, tyres, none of which were required..

   1 year ago
3. Jack Weeden ★☆☆☆☆

   The levels of pain and frustration I’ve experienced dealing with this garage have been beyond anything I’ve ever experienced before. Brought my van in for a simple fuel sender replacement, quoted at 4 hours of labour which I was told would be started immediately. I eventually got the van back 2 weeks later and was put through an ordeal I wouldn’t wish on my worst enemy. Time after time after time I’d have to ring up to be told some excuse as to why it wasn’t ready. Again and again I was promised I’d be called back with an update but I had to ring up repeatedly to chase. Nine times out of ten they don’t answer the phone (they’ve got caller ID so I presume they saw me calling and chose not to answer) About 10 days after I left the van, I called up and was told everything was fixed and it was ready to collect. I said I’d be in that afternoon at 2, which the guy on reception agreed would be fine. I spent an hour travelling there only to be told that it was not in actual fact fixed at all. Apparently it “had” been fixed, but when they put everything back together, they broke something else. We had to argue over the definition of “fixed”, as the guy kept claiming that they “had in fact fixed it” but then broke it afterwards in a different way, so technically it was fixed. Eventually they sorted everything. However to do the work they had to remove my leisure battery and disconnect all the wiring going to that. When I picked it up they said that it was “too complicated” for their mechanic to put it all back, so I received my van with the leisure battery thrown in the back and the wiring all over the place. So I had to spend the next day fixing that myself. Just the icing on the cake, they left my van with a hole gouged in the floor from when they threw the battery in the back and oily hand prints all over the outside. Cheers for that. I was lied to every step of the way here by the guy on reception. There was always a different issue, the van would always “be ready soon”, etc. The level of incompetence, false information and unprofessionalism at this garage is beyond belief. Save yourself the stress and avoid it at all costs.

   1 year ago

1. Brenda French ★★★★★

   Helpful and friendly. The bulb was replaced quickly and efficiently.

   almost 3 years ago
2. Jordan S ★★★★★

   Amazing service from both Mike & Chris as well as the rest of the team. Very trustworthy and knowledgeable garage, can’t recommend them enough

   almost 3 years ago
3. Neil Wainwright ★★★★★

   Just picked up my vw golf after it's restoration. I had high expectations but when I seen the car it blew all my expectations out of the water. Fantastic job inside and out. Mike and his team are true professionals. Expert's. Would highly reccommend vw world to anybody. top work for a good price. Will be taking my car back there from now on. Been driving for 30 years and I have finally found a brilliant garage. Over the moon!.

   almost 3 years ago

1. Jcc3171 ★★★★★

   Absolutely great service. Left my Transporter with them for an investigation into a couple of faults plus service. Within a couple of days they had completed a thorough investigation and let me know what work would be required. All work was completed to the highest standard and runs so much better it’s like new. My only regret is jot going to them sooner.

   almost 4 years ago
2. J Patrick Connolly ★★★★★

   Nathan is simply excellent. I have already had 10 of my fleet remapped. Some for economic reasons. Some for speed limiters removed and all have been done with consummate professional results. Thing is he knows what he is doing. That simple really. Btw. The one 911 is mind blowing!!!

   almost 4 years ago

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