Lotus House

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Reviews

1. Lee Watts ★★★★★

   Hands down one of the best Chinese takeaways I’ve ever had. The food was absolutely incredible — fresh, full of flavour, and clearly cooked with real care. Every dish was spot on. What really impressed us was the service. They actually rang to double-check how we wanted our order. That might sound small, but it shows real professionalism and genuine care for the customer. You can tell they take pride in what they do. I’ve seen some unfair negative reviews on here, which honestly don’t match our experience at all. From start to finish, everything was excellent. We’ll 100% be ordering again. Highly recommended.

   1 month ago
2. Jean Davenport ★★☆☆☆

   I have ordered from here many tines and have been satisfied bit recently the quality of food has deteriorated. I ordered a Spribg Roll yesterday abd it was not nice. Just bean shoots inside the roll. Usually it has carrot and other bits and pieces

   1 month ago
3. Lucy Chong ★★★★★

   I've been a loyal customer of Lotus House for years, and they never let me down. The food is consistently delicious, always fresh, and incredibly reliable. My usual go to order is perfect every single time. I can't recommend them highly enough

   almost 2 months ago

1. Ali Sakallioglu ★☆☆☆☆

   Good was rotten! I don’t know what I was delivered but it wasn’t Chinese food! All tasted of salt. All the battered or deep fried items were hollow with elastic tough meat in side, Thai curry had no flavour and was like sludge! Do not order

   almost 3 months ago
2. Tim Allchin ★★★★★

   Absolutely fantastic. I had a take away yesterday - it was so good I came back again tonight and had exactly the same!!! Lovely people, great service and, most importantly, fabulous food. Without a doubt, the best Chinese food in the South East. Try it - you won't be disappointed. I've never written a review for take away before but these guys deserve having someone spreading the word. Ill be back there tomorrow!!!

   almost 4 months ago
3. S A ★☆☆☆☆

   Placed an order and they forgot about it. I called an hour after it was due and they said another 30 mins. I asked if she even placed my order and she then abruptly said "OK I'll cancel your order" and put the phone down. Demented.

   almost 3 years ago

1. Phil Jones ★★★☆☆

   Relatively new to this place. Lady at the desk is pleasant and chatty. Good dumplings options and chicken & sweetcorn soup is nice. Credit card machine is thick with dust and grime, which makes you question whether or they have the same attitude to cleanliness in the kitchen, which is a bit off-putting. Furniture for customer to sit on in grimey and worn, so I would avoid using that at all costs. I would give the food 5 starts but the cleanliness 1 star.

   almost 3 years ago
2. Bex H (BexiBeans) ★★★★★

   Tried this place for the first time recently after hearing about it for so long. It's actually replaced my usual favourite! The salt and pepper squid and prawns are amazing and the portions are bigger than my usual place. Definitely swapping to this place now!

   almost 3 years ago
3. Lucy Dean ★☆☆☆☆

   Waited nearly 2 hours for order, then Lotus cancelled our order for no reason and no explanation, they had charged us already and then charged us again for no reason. No explanation or communication. Disgusting service. Do not order from here! Never delivered!!!and charged twice!!! Awful!!!

   almost 3 years ago

1. Rosie ★★★★★

   I have ordered a few times now. I've never read the bad reviews until today when I thought I'd write a review myself and am quite shocked they are there. This is my go to chinese takeaway. Have even had our friends compliment the food at takeaway nights. I will definitely continue using this resteraunt.

   almost 3 years ago

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